GEA Group

Global provider of processing equipment

Field Service Engineer

Equipment Field ServiceUpdated on Nov 12

Full-timeBangkok, ThailandNo salary listed

About the Job

Requirements

A Bachelor's degree in Mechatronics Engineering, Automation Engineering, Electrical Engineering, Mechanical Engineering, or a related field is required.
Two to five years of experience in field service, maintenance, commissioning, or automation engineering is required.
A strong understanding of mechanical systems and machine maintenance is required.
Knowledge of programmable logic controllers (PLCs), human-machine interfaces (HMIs), industrial networks, and automation troubleshooting is required.
The ability to read electrical and mechanical drawings is required.
Knowledge of servo systems, sensors, instrumentation, and pneumatic systems is required.
Strong problem-solving and analytical skills are required.
The ability to travel frequently and work independently is required.
A good command of written and spoken English is required.

Responsibilities

Perform planned and unplanned service maintenance in the focused area of filling lines.
Complete assigned jobs in a timely manner and to a high standard of quality.
Support and execute installation, commissioning, or overhaul work.
Prepare hazard and risk assessments and ensure their implementation in compliance with customer and company standard operating procedures.
Conduct periodic plant visits to inspect and monitor status and performance.
Perform on-site troubleshooting and provide customer support.
Write comprehensive service reports in a timely manner.
Train customers on equipment operation and basic maintenance.
Promote the company's products and services.
Support Service Sales in generating opportunities following site inspections.
Support Service Sales with technical clarifications and spare-parts recommendations.
Attend customer meetings when technical support is required.
Contribute to business performance, including individual and country targets.
Use supportive tools that are part of Smart Filling Online, including GEMS, GESP, GEA-Assist, and the e-shop.
Travel 80% of the time within the country and/or other Southeast Asian countries.
Perform other tasks assigned by the manager.

Desired Qualifications

Experience in the food, beverage, dairy, pharmaceutical, or aseptic processing industries is preferred.
Experience with filling machines, packaging equipment, or process automation systems is highly desirable.
Familiarity with aseptic processing and filling technology is an advantage.

Responsibilities / Tasks

Perform Service Maintenance, planned, and unplanned in Focused Area: Filling lines
Complete assigned job in a timely and qualitative manner
Installation, Commissioning or Overhaul support/ execution
Prepare Hazard and Risk Assessment and ensure implementation in compliance with customer & company SOP
Perform periodical visit inspection of the plants to monitor the status and performances
Perform site troubleshooting and/or customer support
Write comprehensive service report timely
Provide customer training on equipment operation and basic maintenance
Promote company’s product and services
Support the Service Sales in generating opportunity after site inspections
Support Service Sales for Technical clarification & Spare Parts recommendation
Join customer meeting when technical support is required
Contributing positively to Business's achievement, incl his individual targets and Country targets
Utilize the supportive tools, part of the Smart filling online (GEMS, GESP, GEA-Assist, e-shop).
Travel requirement 80%, in the country and/or other SEA countries.
Other tasks assigned by manager.

Your Profile / Qualifications

Bachelor's Degree in Mechatronics Engineering, Automation Engineering, Electrical Engineering, Mechanical Engineering, or related field

2–5 years of experience in field service, maintenance, commissioning, or automation engineering.
Experience in food, beverage, dairy, pharmaceutical, or aseptic processing industries is preferred.
Experience with filling machines, packaging equipment, or process automation systems is highly desirable.
Strong understanding of mechanical systems and machine maintenance.
Knowledge of PLCs, HMI, industrial networks, and automation troubleshooting.
Ability to read electrical and mechanical drawings.
Knowledge of servo systems, sensors, instrumentation, and pneumatic systems.
Familiarity with aseptic processing and filling technology is an advantage.
Strong problem-solving and analytical skills.
Customer-oriented mindset and communication skills.
Ability to travel frequently and work independently.

Good command of English, both written and spoken.

Did we spark your interest?
Then please click apply above to access our guided application process.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Düsseldorf, Germany
Founded: 1881

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