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Boston Pizza

Canada’s restaurant chain with dine-in delivery

Front of House Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeDryden, ON, CanadaIn-person

About the Job

Requirements

  • Restaurant or hospitality experience is preferred, but candidates with leadership potential from other industries are welcome.
  • Smart Serve, Food Handler, and First Aid/CPR certifications are assets.
  • Candidates should be approachable, dependable, proactive, communicate clearly, remain composed during busy periods, and support the success of teammates.
  • Availability may include evenings, weekends, and holidays, with schedules based on restaurant needs and candidate availability.

Responsibilities

  • Lead front-of-house operations during assigned management shifts, including the dining room, bar, and expo.
  • Coordinate the dining room, bar, and expo so the team stays connected and service runs smoothly.
  • Lead by example, assist during busy periods, and treat teammates with respect.
  • Coach teammates during service, share knowledge, and help them learn; formal performance management is handled by the Restaurant Manager and General Manager.
  • Adjust floor assignments, breaks, and staffing levels within management guidelines.
  • Resolve guest concerns with care and sound judgment, involving management when further support is needed.
  • Perform opening and closing responsibilities based on availability, training, and qualifications.
  • Complete cash reconciliation and end-of-shift reporting.
  • Support safe food handling, responsible alcohol service, cleanliness, and a safe, welcoming workplace.

Desired Qualifications

  • Restaurant or hospitality experience.
  • Smart Serve, Food Handler, and First Aid/CPR certifications.
  • Joining the opening training program beginning the week of November 23, 2026.

About the Company

Boston Pizza

Canada’s restaurant chain with dine-in delivery

Boston Pizza operates a network of casual-dining restaurants across Canada, offering pizza, pasta, and other menu items for dine-in, take-out, and delivery. Its product is delivered through a franchise model where hundreds of local owners operate more dining rooms, sports bars, and patios, supported by a collaborative team culture. The company differentiates itself by maintaining the largest number of locations under a single Canadian brand, a strong franchise system, and a people-focused culture, backed by recognition as a Best Managed Company and a Great Place to Work. Its goal is to serve communities coast-to-coast with a reliable, people-centered dining experience while enabling franchisees to grow within a scalable, well-supported brand.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Richmond, Canada
Founded
1964

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