Business Program Manager

The Business Program Manager provides leadership, management and operational support to the RiverSource Insurance and Annuity small enhancement program designed to drive results specified in the business strategy.

This role facilitates the prioritization and implementation of approved requests as well as managing financial tracking at an individual request level and program level. Support product owners in the development, monitoring, and execution of various product strategy and roadmap initiatives, ranging from tool enhancements to medium scale cross functional projects. Build and sustain relationships with internal business partners to effectively administer the program, resolve issues, track deliverables, measure outcomes, document and communicate program status, and support ongoing program development. Manages internal project management tools, and enhancements and issues. Identifies process efficiencies within and across teams and may assist in documentation and training.

Key Responsibilities

• Manage program execution design delivery to meet quality, schedule, milestone, and budget commitments. Manage program expectations, scope, risk, and changes. Develops and maintains a work plan at the required level of detail which indicates the key dependencies, resources, the timeframe for completion of the individual work efforts in the program.
• Manage program financials to yearly plan. Facilitate the gathering and presentation of effort estimates including forecasts, actuals, and remaining spend at an effort and program level. Present detailed program level analysis on efforts completed, in progress, and proposed to leaders.
• Ensure effective program monthly install and implementation of enhancement efforts. Accountable for continual tracking of efforts, facilitating and managing business validation.
• Lead high-level sessions for program plan and schedule development. Ensure the goals, metrics and objectives of the program are understood and agreed upon with the program sponsorship. Work across various teams to coordinate and integrate plans to ensure effective program execution. Assess business needs and propose enhancements to appropriate senior leaders to gain support. Creates close working relationships with teams and their processes to help identify process efficiencies within and across teams. Assist in documentation and training of new tools and processes. Manages internal project management tool, and enhancements and issues. Creates project management tool enhancement roadmap and creates requirements to share with developers.
• May provide people leadership to the team through effective coaching, feedback, and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success.
• Conduct periodic briefings/status updating executive sponsors and program steering committee. Escalate concerns to executive sponsors as necessary.

Required Qualifications

• Bachelor’s degree or equivalent
• 5 to 7 years relevant experience
• Demonstrated experience in leading small-to-medium scale projects to successful completion and implementation
• Ability to manage multiple tasks, prioritize effectively, meet deadlines and deliver high quality, accurate work in a thriving work environment
• Strong organization, attention to detail and time managements skills.
• Strong verbal and written communication skills.
• Working knowledge of MS Office and project management applications

Preferred Qualifications

About Our Company
We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $91,600 - $123,700 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeExemptBusiness Support & OperationsRSPME RS PMO and Enterprise Impl.