JP Morgan Chase

Runs a consumer bank and an investment bank

Client Solutions Architect Manager

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours

Full-time$114k - $200k

About the Job

Requirements

At least 5 years of experience or equivalent expertise working across a related broad set of products.
Demonstrated ability to apply deep technical understanding to solution configurations in a specific domain.
Experience supporting Sales in pricing, pipeline planning, and account planning.
Experience working with clients in a technology field and interfacing with engineers.
Strong payments industry knowledge, specifically payments products including Payables, Receivables, Liquidity, Foreign Exchange, and Merchant Services.
Knowledge of digital channels, open banking, and emerging technology product sets, including API, host-to-host, SWIFT, internet, and mobile.
Expertise and experience in current technical standards across payments and cash management domains, such as JSON, ISO 20022, and SWIFT.
Knowledge of Finance (ERP), Treasury Management Systems (TMS), and other Fintech platforms in corporate banking.
Working knowledge of legacy, on-premise, and cloud variants of SAP and Oracle ERP platforms in finance and treasury applications.
Strong business and technical background, problem-solving skills, and communication skills.
Strong executive management presentation skills and experience leading technology demonstrations.

Responsibilities

Lead configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases.
Support Sales in solutioning and managing deal stages for pricing, pipeline planning, and account planning.
Engage technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
Identify and define development requirements for product design enhancements based on client feedback.
Act as a subject matter expert across digital channels, open banking, and emerging technology integration solutions, including host-to-host, web, SWIFT, API, and mobile platforms.
Work directly with clients and Sales and Service Partners to understand business problems and requirements and deliver multi-channel technical integration recommendations and solutions.
Attend client roundtables, strategy whiteboarding sessions, and workshops, contributing subject matter expertise and thought leadership as required.
Provide market feedback to Product Managers across the product development lifecycle as the voice of the client; assist with concept design, feature development, and preparing new functionality for client launch as necessary.
Represent the organization at internal and external client conferences and trade shows.
Provide training and support on new product and channel capabilities.
Cover North America.

Desired Qualifications

Experience supporting a Sales team while pitching and delivering complex technical products, projects, or applications.
Demonstrated experience structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices.
Experience with technical standards across payments and cash management domains, with knowledge of Treasury, Finance, and Banking integration aspects of TMS and ERP platforms.

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in Digital & Design, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

Job responsibilities

Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
Identifies and defines development requirements for product design enhancements based on client feedback
Function as subject matter expert across digital channels, open banking, and emerging technologies integration solutions: including host-host, web, SWIFT, API and mobile platforms
Works directly with Client and Sales & Service Partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions
Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required
Provides market feedback to Product Managers across product development lifecycle serving as the voice-of-the-client; assist with concept design, feature development, and preparation for product launch to client as necessary for new functionality needs and competitive landscape information
Represents organization at internal and external client conferences and trade shows
Provide training and support on new product/channel capabilities
Cover North America

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise working across a related broad set of products
Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
Experience supporting Sales in pricing, pipeline planning, and account planning
Experience working with clients in a technology field and interfacing with engineers
Demonstrates strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services)
Knowledge of related digital channels, open banking, and emerging technologies product sets, including; API, host-host, SWIFT, internet and mobile
Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, SWIFT, etc.)
Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
Working knowledge of both legacy and on-premise and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context)
Strong business & technical background and excellent problem solving & communication skills
Strong executive management presentation skills and experience leading technology demonstration

Preferred qualifications, capabilities, and skills

Experience in supporting a Sales team while pitching and delivery complex technical products, projects, or applications
Demonstrated experience i structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
Experience with technical standards across payments and cash management domains, with knowledge of Treasury, Finance, and Banking integration aspects of TMS and ERP platforms

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Base Pay/Salary: Jersey City,NJ $133,000.00-$200,000.00; Chicago,IL $114,000.00-$180,000.00; Palo Alto,CA $133,000.00-$200,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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