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Keystone Human Services

Disability and community support services

Program Coordinator - Intellectual Disability

Full-Time
$22.50/hr
Entry, Junior, Mid
Bachelor's, Associate's
Christiana, DE, USA
In Person
Social & Community ServicesResidential & Direct Support
Company Does Not Provide H1B Sponsorship

About the job

Requirements
  • A high school diploma or equivalent with three months of related work experience, or an associate or bachelor's degree with related work experience.
  • Be at least twenty-one years of age.
  • Hold a program administrator certification or be able to obtain certification within six months.
  • Have effective communication and proficient computer skills.
  • Have a valid driver's license and daily access to a privately maintained and insured vehicle.
  • Successfully complete the pre-employment process, including clearances and verifications.
Responsibilities
  • Support individuals in accessing community resources, building life skills, and increasing participation in meaningful daily activities.
  • Provide training, guidance, and direct support to enhance personal competencies and promote social integration.
  • Deliver direct care support based on program needs.
  • Provide transportation for individuals as needed.
  • Perform general housekeeping tasks and maintain cleanliness of the home and property.
  • Maintain inventory of household equipment and furnishings in accordance with agency standards.
  • Mentor and train new employees, including orientation support and documentation coaching.
  • Assist with schedule development, maintenance, and coordination of daily activities.
  • Review, validate, and approve service documentation and daily notes to ensure accuracy and compliance with individual outcomes.
  • Support supervisors with timely and accurate billing processes.
  • Coordinate and attend medical appointments, ensuring follow-through on physician orders.
  • Complete all required documentation within established timeframes.
  • Follow all medication administration and monitoring procedures, including required documentation.
  • Maintain organized record-keeping systems, including person-centered planning, treatment documentation, and discharge planning.
  • Collaborate with families, support professionals, and interdisciplinary team members to ensure cohesive service delivery.
  • Coordinate assessments, support plans, and implementation of individualized services.
  • Participate in an on-call rotation as required.

About the company

K

Keystone Human Services

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Keystone Human Services is a nonprofit providing community-based services and disability-rights support. Its programs cover intellectual disability, autism, mental health, early childhood education, assistance dogs, employment, residential support, and community participation. People with disabilities, children, families, and communities use services designed around inclusion and self-determination. Direct-support and clinical programs are connected to education, advocacy, technical assistance, fundraising, and administration. Roles include direct-support professionals, clinicians, case managers, educators, program leaders, dog trainers, and operational teams.

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