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Optel Group

End-to-end product traceability systems provider

Technical Lead - Infrastructure and Networks

System AdministrationPosted on Nov 11
Full-timeQuébec City, QC, CanadaNo salary listed

About the Job

Requirements

  • A college or university diploma in a relevant discipline is required.
  • At least 10 years of experience in IT infrastructure, including at least 3 years as a technical lead, expert, or designer.
  • Proficiency with Windows Server, Active Directory, and administration of Google Workspace Enterprise, including identity, security, device management, and policies.
  • Strong experience in vulnerability management, patching, and asset lifecycle management.
  • Knowledge of networking, virtualization with VMware or Hyper-V, and backup.
  • Knowledge of ITIL practices for change, incident, and problem management.
  • Experience collaborating with internationally distributed teams.
  • Ability to influence without hierarchical authority and communicate clearly with senior management.
  • Fluency in French and English, both spoken and written.
  • English proficiency is essential for communication and collaboration with international partners and customers.

Responsibilities

  • Maintain the target architecture and an 18-to-36-month roadmap for corporate infrastructure.
  • Design or validate solutions for major projects and recommend technology and vendor choices.
  • Define, publish, and enforce configuration and hardening standards.
  • Lead vulnerability management, patching, and asset lifecycle management, and provide periodic reports to management.
  • Contribute to privileged access management and compliance requirements, including SOC 2 and client programs, with the Security, Risk, and Compliance team.
  • Facilitate a monthly technical committee and participate in the CAB for major changes.
  • Conduct structured technology monitoring and present a quarterly technology radar to the CIO.
  • Serve as the final technical escalation point during critical incidents and guide the Quebec and India teams through design reviews and mentoring.
  • Collaborate with Cloud Ops on infrastructure-cloud integration points, with a view to gradually expanding the mandate.

Desired Qualifications

  • Knowledge of Azure or GCP.
  • Knowledge of SOC 2 or ISO 27001 frameworks.
  • Knowledge of automation and artificial intelligence.

About the Company

Optel Group

End-to-end product traceability systems provider

Optel Group provides end-to-end traceability solutions for global supply chains. It uses optical inspection, data collection, and software to track products from raw materials to the end consumer, helping ensure regulatory compliance and reduce waste. Its approach is strengthened by acquisitions of GeoTraceability and Verify Brand, a broad global footprint, and Certified B Corporation status. The goal is to prevent counterfeit products, maintain regulatory compliance, and boost transparency and efficiency across the supply chain.

Company size
501-1,000
Company stage
Grant
Total funding
$3M
Headquarters
Quebec City, Canada
Founded
1989

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