Operations & Project Management Executive

Responsibilities

Media Buying (Offline and Online)
• The day-to-day media buying for the agency.
• Deliver excellent master contract pricing through negotiation and relationships with
media owners, wherever applicable.
• Develop understanding of client business and ways of working from planning to
getting approval and billing process.
• Deliver added value opportunities across clients wherever possible.
• Book all campaigns according to the brief (with confirmed media) and ensure
financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier
invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting,
where applicable.
• Monitor and report on clients’ expenditure update by campaign by media, if needed.
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission
timelines.
• Work closely with Planners to ensure all the media plans are as per Starscape
template and make sure all elements are incorporated.
• Checking campaign start dates on Starscape and ensuring Monitoring Status is
updated on a timely basis.

Billing Admin
• Manage the media billing processes which involve co-coordinating with media
planning teams on billing instructions.
• Processing billing instructions with finance/shared service teams.
• Splitting insertions on finance system to match supplier invoices.
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors,
media, finance and shared service teams.
• Billing status monitoring and reporting.
• Media plan actualization and reconciliation on monthly basis. Support Planners to
update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices
get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are
progressively reconciled and closed.

Other billing requirements include:
• Support requirements for onboarding of new suppliers.
• Ensure 100% billing completion before end of following month of activity.
• Close open jobs in a timely manner, ideally within 3 months after campaign activity
ends.
• Resolve/respond to client billing queries.

Qualifications

Qualifications
• 1-2 years' experience in media agency handling media trafficking or
buying.
• Familiar with and have worked with the major publishers.
• Proficiency in offline buying. Preferably has experience with online buying (both self
served and managed service) and digital ad operations.
• Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and
v-lookup)
• Analytical and meticulous with an excellent eye for details.
• A team player with an action-oriented mind-set, who is able to work with minimal
supervision.
• Eager to learn and to be an expert on billing tools and systems.
• Excellent written and verbal communication skill.
• Proactive and ability to prioritize tasks, work well under pressure.

Additional information

Our employee benefits package comprises the following:

• 👉 Generous leave entitlements, including birthday leave, rest day and family care leave.
• 👉 Office closure for World Mental Health Day 10th October.
• 👉 Additional Company closure for all 4 major festive Celebrations
• 👉 Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.
• 👉 Life and personal accident insurance and group hospitalization and surgery.
• 👉 A hybrid working schedule and with Friday disconnects.
• 👉 Rest Relax & Recharge - office closure last week of December every year.
• 👉 Phone Allowance