Operations Manager

Ignite Digital is seeking an experienced and highly accomplished Operations Manager to support a U.S. Navy software maintenance program. This senior advisory role requires deep expertise in strategic business management across large-scale DoN/DoW environments and the ability to drive transformational improvements in complex technical organizations. The ideal candidate is a recognized expert in maintenance, logistics, business systems, or modern software development methodologies, with demonstrated ability to influence executive leadership and optimize mission-critical operations.

Key Responsibilities:

• Lead strategic business management activities supporting a U.S. Navy software maintenance project.
• Conduct analysis, facilitate problem-solving efforts, identify organizational gaps, and develop actionable recommendations resulting in measurable efficiency improvements for end-users.
• Develop corporate strategic documentation, organizational performance management frameworks, governance structures, and other artifacts that guide major change‑management and process‑improvement initiatives.
• Provide executive‑level advisory support to senior government and contractor leadership.
• Lead strategic planning, stakeholder alignment, and organizational transformation related to Navy software maintenance and logistics systems.
• Evaluate current and future-state business processes, ensuring alignment with mission objectives and improved operational effectiveness.
• Serve as a subject matter expert on maintenance, logistics, business systems, and/or software development methodologies, technologies, and enterprise architecture.

Required Qualifications:

Education:

• Master’s degree in Business, Organizational Development, Education, Engineering, Physical Science or business-related specialty. 

Required Certifications:
Candidate must hold one or more of the following:

• Project Management Professional (PMP)
• DAWIA Level III Program Management Certification
• Agile Software Development Certification
• Engineering or Technology‑related certification

Experience Requirements:

• 10 years of operations management and coordination of branch, plant, or department operation strategies and activities and may assist with the review, development, and implementation of organizational policies, practices, procedures, and attainment of operating goals, to include: Development of Corporate Strategic Plans, Development of Organizational Performance Management Plans, Development of Organization Governance Structures, Guiding significant organizational change management efforts. 
• Proven record of leading complex problem-solving initiatives and recommending organizational or operational changes with measurable efficiency impacts.
• Experience developing:
  • Corporate strategic planning products
  • Organizational performance management frameworks
  • Governance structures
  • Change-management documentation that supports large-scale improvement efforts
• Minimum three (3) years of executive-level business experience.
• Recognized expert in:
  • Maintenance, logistics, and business systems involving multi‑application environments, infrastructure platforms, external interfaces OR
  • Software development methodologies, processes, and technologies

Security Clearance Requirements:

• Active DoN SECRET clearance required at the time of application.
• Candidates who do not possess the required clearance cannot be considered.

Salary: $150k+ to align with education & experience