Unified Communication Administrator
AnaVation
Unified Communication Administrator
AnaVation
Federal IT engineering services and cybersecurity
Salary Range: 88660.84 to 196000.1 (Currency: USD) (Pay period: per-year-salary)
Description of Task to be Performed:
Provide operational support and maintenance for global Unified Communications and Collaboration services, including VTC, VoIP, IM/Presence, A/V streaming, and Public Branch Exchange (PBX) functions. Support customers through tiered troubleshooting, ticket resolution, and scheduled or active VTC sessions. Utilize platforms such as Cisco Unified Communications Manager (CUCM), Cisco Border Controllers (CUBE/VCS), Cisco Unified Communications Manager (MCU), Cisco Meeting Server (CMS), Telepresence Management Suite (TMS), Vbrick Rev, and Integrated Management Controller (IMC) to diagnose issues, perform upgrades, manage configurations, and maintain service availability. Assist with developing training materials and SOPs, ensure patching and security compliance, and support engineering teams with projects and specialized tasks.
AnaVation provides IT engineering services to the U.S. Federal Government, focusing on complex technical and analytical challenges. It works by delivering contract-based projects that cover intelligence collection and processing, analytical systems, big data solutions, and cybersecurity, using cross-disciplinary engineering teams (called AnaVators) to tailor solutions to government needs. The company differentiates itself through a government-focused, cost-effective approach, deep technical expertise, and a values-driven culture that emphasizes building long-term partnerships and strong customer trust. Its goal is to help federal agencies improve operational efficiency, security, and decision-making by solving difficult technical problems and delivering reliable, mission-critical software and systems.
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