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All Accor

Global hotel management, franchising, loyalty program

Night Auditor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeBordeaux, FranceIn-person

About the Job

Requirements

  • Have initial experience in a similar position or training in hospitality.
  • Have a command of French and English.
  • Know the Fols and Resa Web software and the Office suite.

Responsibilities

  • Welcome and assist guests, personalizing the customer relationship.
  • Record arrivals and departures, manage the telephone switchboard, keep information materials available to guests, collect invoices, and check deferred transactions.
  • Know the hotels thoroughly and collaborate with relevant departments, including housekeeping, laundry, and food service.
  • Develop internal sales and handle billing for guests' stays.
  • Ensure service quality and compliance with the Ibis group's hygiene and safety rules.
  • Build guest loyalty by offering the All program.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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