Global Digital Merchandising Manager

MARKETING

What We Do

We deliver the most innovative gaming experiences possible to players around the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.

What You’ll Do

Combine your experience in ecommerce, project management and gaming with your tactical thinking to work with a team of digital merchandisers in charge of all aspects of the player experience across the Epic Games Store promotional areas. Develop new standards to achieve best-in-class merchandising tactics and execution across the entire customer journey. Develop data-driven narratives with sound recommendations while being continually flexible to evolving business objectives

In this role, you will

• Plan, track, and maintain program schedule with daily updates and modifications based on business needs as defined by Epic
• Execution of digital merchandising in the EGS Client Management Software (“CMS”), including image and copy localization requests
• Identify opportunities for efficiency and automation and work cross-functionally on implementation
• Collaborate closely with product and campaign teams to provide accurate, discrete, and on-time project management of all assigned tasks in EGSM Confluence, Asana, and Jira environments
• Collaborate closely with product and marketing teams to manage simultaneous time-sensitive projects without leaking sensitive information
• Collaborate with the Epic Product team on the development of new features for digital merchandising, including generating briefs and participating in development meetings for steering and project tracking.
• Conduct analytical reporting to identifying under/overperforming content to increase value for performant titles and overall volume of products rotating through our premium surfaces

What we’re looking for

• 5+ years of marketing, industry experience, CMS and or digital merchandising experience or other related and relevant experience
• 5+ years of experience with project management platforms including but not limited to Jira and Confluence
• Project management experience and coordinating deliverables across several stakeholders
• Demonstrated ability to drive results within a matrixed environment through cross-group collaboration, influencing others and clarity of decision making
• Laser-focused attention to detail with a high sense of accountability, flexibility and self-learning
• Project management experience and coordinating deliverables across several stakeholders
• High sense of accountability, flexibility and self-learning
• Game industry experience is preferred

EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

This role is open to multiple locations in North America (including WA).