At least 5 years of experience as a Business Analyst, or an equivalent combination of education and experience.
A bachelor's degree in Computer Science, Management Information Systems, or Business Administration.
Knowledge of Finance, Human Resources, or Supply Chain is highly favored.
Ability to position and advocate for reasonable, actionable, cost-effective solutions; gauge requirements and identify appropriate solutions.
Ability to engage diplomatically with stakeholders and communicate changes that may differ from original expectations.
Knowledge of requirements specification and development, including process and functional requirements definition methods, use-case development, and process-flow diagrams.
Working knowledge of Agile or Scrum methodologies.
Good knowledge of SQL.
Availability during core work hours of 8:00 a.m. to 5:00 p.m. Monday through Friday; work 30 hours each week to maintain full-time status.
Ability to provide occasional evening and weekend work as job duties demand.
Ability to perform office work involving frequent sitting, walking, standing, and use of office machinery; occasional climbing, stooping, kneeling, crouching, and balancing; and occasional lifting of office products and supplies up to 20 pounds.
Responsibilities
Enhance the quality of IT products and services through requirements gathering, ongoing implementations, and definition of end-to-end business solutions.
Engage with business leaders to understand business needs, manage and influence stakeholders, and consult and build relationships at technical and business leadership levels.
Guide solution designs and act as an escalation point for solution-design decisions in collaboration with developers, architects, and technical leads.
Establish and enforce end-to-end solution and documentation standards and solution integrity through process and system integration with other teams, systems, and process areas.
Ensure system solutions support long-term department goals while delivering short-term incremental benefits.
Manage stakeholder relationships and software vendors, and understand business priorities and strategic initiatives.
Take a lead role in technology projects and participate in multiple projects at once.
Participate in pre-project analysis and vendor selection to inform technology investment decisions.
Set and manage project expectations with team members and stakeholders.
Mitigate impediments affecting project goals and sprint priorities.
Participate in deployment planning and set expectations for delivery of new functionality.
Communicate project expectations with team members and stakeholders, and provide weekly project-status updates for assigned IT tasks.
Troubleshoot system issues and defects, conduct root-cause analysis, and work with developers to correct root causes.
Help user communities understand company systems.
Monitor work progress and address issues during sprints.
Coordinate and perform testing of system modifications and develop systems.
Develop user stories and acceptance criteria, and conduct unit, process, and system tests.
Provide periodic after-hours support.
Desired Qualifications
At least 3 years of experience working with the Microsoft Dynamics Navision application.
Starboard is looking for a highly motivated, goal-oriented, dedicated Senior IT Business Analyst to join our Information Technology team. In this role, you will operate as the principal liaison between business stakeholders and the IT Department, understand strategic business needs, and plans for growth. The right candidate will be a self-starter and have an entrepreneurial spirit towards problem solving and innovating on the fly. As the IT Business Analyst, you will be responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs. In addition, you will drive continuous improvement efforts and ensure both the employee and customer experience is protected and enhanced. A successful IT Business Analyst is a great communicator, mediator and capable of building partnership with business stakeholders in all levels of the organization, becoming a recognized expert and resource to the user communities they support.
What you’ll be doing:
ESSENTIAL DUTIES & RESPONSIBILITIES:
Business Analysis:
Enhance the quality of IT products and services by requirements gathering perspective, ongoing implementations, and defining end-to-end business solutions
Engage with business leaders to fully understand business needs, manage, and influence key stakeholders, demonstrating consultation and relationship management skills at the technical and business leadership levels
Provide guidance on solution designs and act as an escalation point for solution design decisions, collaborating with the developer/Architect/Technical lead.
Establish and enforce end to end solution and documentation standards along with solution integrity, through process and system integration with other teams, systems, and process areas.
Ensure system solutions support long-term department goals while delivering maximum incremental short-term benefits
Manage stakeholder relationships and software vendors; understand business priorities and strategic initiative
Project Delivery:
Takes a lead role in technology projects and participates on multiple projects at once
Participates in pre-project analysis work and vendor selections that enables informed decision-making about what investments to make in technology
Sets and manages project expectations with team members and other stakeholders.
Provides an active role in mitigating impediments impacting successful completion of project goals and sprint priorities
Participates on deployment plans and set expectation for delivery of new functionalities
Communicates project expectations with team members and stakeholders, and provides weekly project status for all assigned IT tasks
Support and QA
Conducts troubleshooting of system issues and defects, executes root cause analysis and works with developers to ensure root causes are corrected
Assists user communities with understanding the company systems.
Monitors progress of work and addresses issues during sprints
Coordinates and performs testing of system modifications and develops systems
Develops user stories, defines acceptance criteria, conduct Unit, Process and System tests
After hours support is periodically required
What we’re looking for:
QUALIFICATIONS:
Education and Experience:
Minimum 5-7-5 years of experience as a Business Analyst or equivalent combination of education and experience
Minimum 3-5 year experience working with Microsoft Dynamics Navision application is a plus
Bachelor's Degree in Computer Science/Management Information Systems or Business Administration
Knowledge, Skills & Abilities:
Knowledge in Finance, Human Resources or Supply Chain is highly favor
College degree in Computer Science/Management Information Systems or Business Administration highly favor
Exceptional ability to position and “sell” solutions that are reasonable, actionable, and cost-effective, including the ability to properly gauge the requirements and “plug” the appropriate solution.
People skills, with the ability to engage diplomatically with stakeholders and communicate changes that may not be aligned with the original expectations
Forward-thinking and ensuring solutions are brought to fruition and requirements are closed properly.
Knowledge of proper requirements specification and development, such as process/functional requirements definition methods, use case development, process flow diagrams
Working knowledge of Agile or Scrum Methodologies
Good knowledge of SQL
Key Competencies:
Customer Service
Relationship Management
Business Acumen
Drive for Results
Self-Development
Courage
Problem Solving
Communicating Effectively
Teamwork and Collaboration
Other:Position Type/Expected Hours of WorkSome flexibility in hours is permitted, employee must be available during the “core” work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Physical Demands:Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.
What we commit to:
At Starboard Group and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.
We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Group and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.
So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.