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Marcus Hotels and Theatres

Operates cinemas and hotel properties

Assistant Manager

Food & Beverage Operations ManagementPosted on Nov 9
Part-timeGreendale, WI, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 18 years old and have supervisory experience in a high-volume theatre, cinema, retail, or hospitality setting.
  • Have strong interpersonal, verbal, and written communication skills.
  • Be willing to learn new skills, tasks, and software to meet evolving industry demands.
  • Be available to work nights, weekends, and holidays.
  • Be able to remain calm and effective under pressure.
  • Be able to lift up to 50 pounds; the work involves standing, walking, and occasional sitting.
  • Be able to obtain food-handling licenses as required by local or state laws.
  • Have a high school diploma or equivalent.

Responsibilities

  • Lead daily theatre operations, including staffing, scheduling, cash handling, and opening and closing procedures.
  • Train, coach, and develop associates while fostering a positive, service-driven environment.
  • Follow and reinforce company cleaning standards, and maintain a clean, organized, and welcoming environment.
  • Manage inventory, order supplies, and monitor cleanliness, maintenance, and safety across all areas.
  • Operate and troubleshoot projection and sound equipment, point-of-sale systems, and other theatre systems.
  • Support hiring processes, orientation, and ongoing associate development.
  • Ensure compliance with corporate policies, local laws, audit processes, and Payment Card Industry regulations.
  • Handle guest concerns professionally, provide service recovery, and manage theatre communications.
  • Analyze business trends to drive sales, optimize schedules, and support corporate initiatives.

Desired Qualifications

  • Business or marketing coursework is preferred.

About the Company

Marcus Hotels and Theatres

Operates cinemas and hotel properties

Marcus Hotels and Theatres operates two segments: Marcus Theatres (a cinema circuit) and Marcus Hotels & Resorts (owned and managed hotels and resorts). Theatres earn revenue from tickets and concessions, with premium screens, DreamLounger recliner seating, and in-theatre dining at select venues. Hotels generate revenue from rooms, food and beverage, and management across eight states, often featuring branded restaurants, golf courses, and spas. The family-led leadership and an integrated entertainment-and-hospitality strategy, along with a mix of historic and modern properties and growth through acquisitions, differentiate the company; its goal is to expand its dual-asset footprint and deliver steady revenue from cinema and lodging.

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Founded
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