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Hello Fresh

Meal-kit delivery service with subscriptions

US DC] Senior Manager - Reliability, Controls/Conveyance

Controls & Automation EngineeringUpdated on Nov 11
Full-time

About the Job

Requirements

  • At least 10 years of experience in industrial controls, automation, or facility maintenance, including at least 5 years in people leadership.
  • Preferred bachelor's degree in engineering or technology, or equivalent experience.
  • Deep hands-on expertise with programmable logic controllers, human-machine interfaces, industrial networks, robotics, and motor controls.
  • Experience integrating warehouse management systems, warehouse control systems, and warehouse execution systems in high-volume fulfillment or distribution environments.
  • A proven record of launching large-scale automated systems.
  • Strong root-cause analysis and continuous improvement skills.
  • Ability to build teams and technical standards across multiple sites.
  • Experience growing a controls organization across many sites.
  • A background that progressed from facilities or maintenance into engineering leadership.
  • Familiarity with major automation original equipment manufacturers and integrators.
  • Ability to travel regularly, approximately 25–40% of the time.
  • Availability and flexibility to work weekends, holidays, and/or nights as operational needs require.
  • Comfort working in cold warehouse environments, including facility areas maintained at 40°F.

Responsibilities

  • Lead, mentor, and scale a multi-site controls and automation team, including hiring, onboarding, and career development.
  • Set and enforce technical standards for programmable logic controller programming, human-machine interface design, industrial networks, motor controls, and robotics.
  • Own controls support coverage across all U.S. fulfillment sites and expand coverage as the network grows.
  • Oversee sorters, case erectors, AutoStore systems and their robots, and conveyor systems across all U.S. fulfillment sites, expanding coverage as the network grows.
  • Partner with operations, facilities, and information technology teams on integrations across warehouse management, warehouse control, and warehouse execution platforms.
  • Lead root-cause analysis on downtime and quality events and convert findings into sustainable corrective and preventive actions.
  • Support new site launches and major system installations from design review through commissioning and stabilization.
  • Manage budgets, vendor relationships, spare-parts strategy, and lifecycle strategy.
  • Report reliability, uptime, and performance metrics to senior leadership.

Desired Qualifications

  • Experience growing a controls organization across many sites.
  • A background that progressed from facilities or maintenance into engineering leadership.
  • Familiarity with major automation original equipment manufacturers and integrators.

About the Company

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Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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