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Döhler

Global supplier of natural food ingredients

Quality Management Manager

Validation, Compliance & Quality SystemsUpdated on Nov 14
Full-timeNeuenkirchen, GermanyIn-person

About the Job

Requirements

  • A completed degree in Food Technology, Ecotrophology, or a comparable field is required.
  • Professional experience in a manufacturing company is required.
  • Experience and high accuracy in internal and external audits are required.
  • HACCP knowledge is desirable.
  • Good knowledge of common Microsoft Office applications is required; SAP knowledge is desirable.
  • The working languages are German and English.
  • The role requires analytical, structured, and goal-oriented work; developing well-considered concepts; and a solution-oriented approach to problem-solving.
  • The role requires confident and composed interaction with internal and external contacts, including the ability to represent positions objectively and convincingly in challenging situations.
  • The role requires a proactive and flexible working style and the ability to maintain oversight in stressful situations.

Responsibilities

  • Handle customer inquiries and complaints related to quality.
  • Document and systematically analyze complaints in the digital complaint management system.
  • Coordinate root-cause analyses with relevant departments and derive sustainable corrective and preventive actions.
  • Create and maintain product specifications in line with legal requirements, customer requirements, and internal standards.
  • Use the specification management system and document management system.
  • Coordinate cross-functional alignment with Sales, Development, and Production, ensuring specifications remain current, complete, and compliant with standards.
  • Prepare for and actively support external customer and certification audits at the plant, including FSSC 22000, organic, SGF, Halal, Kosher, ISO 50001, and SEDEX audits.
  • Plan and conduct regular internal audits, document results, and monitor compliance with internal quality standards.
  • Work with the team to ensure implementation and verification of resulting actions.
  • Conduct root-cause analyses of deviations in product safety and quality.
  • Control nonconforming products and develop error-prevention measures with the departments concerned.
  • Maintain all quality-related documentation for the plant.
  • Ensure training materials are current and necessary training is conducted regularly.
  • Ensure smooth information flow between internal and external stakeholders, including adjacent departments, customers, authorities, and auditors.
  • Report to the Quality Management Team Lead.

Desired Qualifications

  • HACCP knowledge.
  • Ideally, knowledge of SAP.

About the Company

Döhler

Global supplier of natural food ingredients

Döhler is a global supplier of natural ingredients for the food and beverage industry. Its products include natural colors, specialty ingredients, flavoring compounds, and fruit preparations that manufacturers use to color, flavor, and shape the texture of foods and drinks. Döhler’s offerings work by providing ready-to-use ingredients and formulations that integrate into food and beverage production, helping brands achieve consistent taste, appearance, and mouthfeel. The company differentiates itself through a long, private family history dating back to 1838, a steady strategy of growth via acquisitions, and a global footprint, reinforced by a 2024 strategic partnership with a major international ingredient supplier. Its goal is to be a leading global provider of natural ingredient solutions for the food and beverage industry, supporting manufacturers from formulation to finished products.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Darmstadt, Germany
Founded
1838

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