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Mercier Consultancy Group

French Speaking Content Moderator

Community ManagementConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent French, spoken and written.
  • A valid EU passport is mandatory.
  • Previous experience in moderation or customer support is considered an advantage, not a requirement.
  • Strong attention to detail and the ability to work in a fast-paced environment.
  • Excellent communication skills and cultural awareness.

Responsibilities

  • Evaluate and moderate content submitted to social media platforms to ensure compliance with community guidelines.
  • Identify, flag, and escalate sensitive or restricted content to maintain a safe digital ecosystem.
  • Contribute to improving content moderation policies within the social media industry.
  • Analyze trends in user-generated data to assist in refining automated detection tools.
  • Maintain accuracy and efficiency while managing large volumes of content daily.
  • Collaborate with international teams to ensure a consistent user experience across linguistic markets.

Desired Qualifications

  • Previous experience in moderation or customer support.

About the Company

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