Demand Planner - Sales & Operations Planning

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Demand Planner supporting the Europe Sales & Operations Planning (S&OP) organization, you will be trusted to drive demand planning excellence, support strategic business decisions, and ensure alignment between Commercial, Finance, and Supply Chain teams. This role can be based in Turkey and may also be considered in other strategic European locations depending on business needs.

In this role, a typical day will include:

• Collaborating with Commercial, Finance, Marketing, and Supply Chain stakeholders across multiple countries to translate market insights, risks, opportunities, and business priorities into accurate demand forecasts and executable plans
• Leading monthly Demand Review processes and owning forecast submissions for multiple markets, ensuring high levels of forecast accuracy, data quality, and planning performance across approximately six countries and a complex product portfolio
• Driving New Product Launch (NPL) planning activities, including launch forecasting, lifecycle planning, cross-functional coordination, and demand assumptions to support successful product introductions
• Managing master data quality and financial reconciliation activities while providing analytical insights that support decision-making and continuous improvement initiatives
• Building strong relationships with senior business leaders, influencing decisions through data-driven recommendations, and proactively identifying forecast, launch, and obsolescence risks before they impact business performance

WHAT YOU’LL BRING TO ALCON:

• Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Economics, Operations Management, or a related field
• Fluent English language skills, both written and spoken, Turkish language skills are considered strong advantages
• 3+ years of experience in Demand Planning, S&OP, IBP, Forecasting, or Supply Chain Planning within an international environment
• Solid understanding of demand forecasting, forecast accuracy management, forecast bias, and planning processes
• Strong experience with SAP, SAP IBP, APO, Kinaxis, or similar planning and ERP systems
• Advanced Excel skills with the ability to analyze large datasets and translate data into business recommendations
• Experience with master data management, data quality, and planning performance optimization
• Strong communication, stakeholder management, and business partnering skills, including interaction with senior leaders
• Proven analytical mindset, problem-solving capability, and ability to work independently in a fast-paced, matrix organization
• Experience in Medical Devices, Pharmaceuticals, Healthcare, FMCG, New Product Launch planning, Power BI are considered strong advantages
• Willingness to travel within the EU (approx. quarterly)

HOW YOU CAN THRIVE AT ALCON:

• Make a strategic impact in a highly visible regional role supporting multiple European markets and partnering directly with senior business leaders
• Take ownership of complex forecasting, planning, and new product launch activities while influencing business-critical decisions across Commercial, Finance, and Supply Chain functions
• Join a collaborative international team that values innovation, continuous improvement, professional development, and meaningful contributions to improving patients’ lives through better vision

We kindly ask you to submit your application with an English-language CV.

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