Senior Functional Analyst

Key Responsibilities

• Functional Design & Specification
• Translate business requirements and storyboards into clear, structured functional
• specifications and process models for developers and implementation teams.
• Lead workshops with cross-functional stakeholders to refine requirements, validate
• assumptions, and facilitate alignment on solution design.
• Produce documentation (functional specs, business process flows, decision tables, use
• cases, mockups) that meets quality standards and supports traceability.
• Governance & Analysis
• Understand, document, and validate government PFM business processes, including
• budget preparation, budget execution, accounting, financial controls, and performance
• management within a GRP context.
• Evaluate the feasibility of proposed functional solutions and their impact on existing systems and processes.
• Identify gaps, conflicts, and integration points; translate them into solution recommendations.
• Quality Assurance Support
• Review technical and functional deliverables for completeness and alignment with requirements.
• Contribute to test case development and execution for integration and system verification as needed.
• Assist in validating resolved issues and confirming functional correctness.
• Continuous Improvement
• Recommend improvements to requirements management, functional design processes,and tools to enhance quality and efficiency.
• Drive adherence to FreeBalance’s development methodologies, documentation
• standards, and quality practices.
• Cross-Team Collaboration
• Function as a primary point of contact between R&D, QA, and the Professional Services teams on assigned features.
• Provide expert guidance on functional and configuration decisions to project teams and
• customer implementation teams.
• Communication & Reporting
• Clearly communicate progress, risks, and decisions to management and stakeholders.
• Present complex functional concepts in understandable terms to technical and
• non-technical audiences.

Experience & Qualification

• Education & Experience
• Bachelor’s degree in Information Technology, Computer Science, Business Analysis,
• Accounting, Public Finance, or a related discipline.
• Minimum 8+ years of progressive experience in functional analysis for enterprise-scale
• applications: ideally within GRP, ERP, PFM, IFMIS, or public sector resource planning systems.
• Proven track record of working on large, integrated software systems with multiple
• modules, configurations, and deployment environments.
• Functional & Domain Expertise
• Strong expertise in functional requirements elicitation, documentation, business process
• modelling, use case definition, and functional specification writing.
• Solid understanding of Public Financial Management (PFM) principles, government
• budgeting processes, accounting, and fiscal controls — ideally from direct project exposure.
• Familiarity with government operations and how core financial, human resources,
• procurement, and performance modules interact in a unified application
• Technical Acumen
• Comfortable reading and interpreting technical designs, data models, and process flows.
• Experience with configuration-driven systems, low-code/no-code frameworks, and
• modular enterprise platforms.
• Capability to engage with Developers on functional design decisions and to review
• proposed technical implementations for alignment with requirements.
• Interpersonal & Leadership
• A professional and confident communicator, capable of facilitating requirements
• workshops, leading cross-team discussions, and articulating decisions with clarity.
• Demonstrated ability to mentor junior analysts and contribute to a culture of excellence.
• Other
• Strong analytical problem-solving skills with attention to detail and accuracy.
• Excellent written & verbal English communication skills; additional languages are a plus.
• Organized, resourceful, and able to manage multiple priorities and deadlines.
• Ability to travel internationally occasionally for project workshops, governance meetings,and customer engagements.

Preferred (Asset) Experience

• Prior experience working on GRP or comparable Public Financial Management software implementations in multiple countries.
• Background in government or public sector reform environments. ● Familiarity with Agile / iterative development practices and enterprise product roadmaps.

Why This Role Matters

• FreeBalance’s GRP solutions support whole-of-government digital transformation, enabling transparent, accountable public financial operations across budgeting, treasury, human resources, procurement, and performance reporting modules in diverse government environments. As a Senior Functional Analyst, you will play a pivotal role in shaping functional design that ensures both customer satisfaction and product scalability.