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Microsoft

Builds workplace software, PCs and cloud services

Digital Solution Engineer - Sales & Service, German Speaking

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-time€53k - €102.6k /yrIn-person

About the Job

Requirements

  • A Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field, plus technical pre-sales or technical consulting experience, or equivalent experience.
  • Professional proficiency in German.

Responsibilities

  • Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
  • Own the technical win strategy for each opportunity and engage with Business Decision Makers and Technical Decision Makers to translate their priorities and goals into a solution vision that addresses business challenges.
  • Orchestrate customer envisioning workshops, whiteboard design sessions, and technical demonstrations across Dynamics 365 Sales and Service applications, including Sales, Customer Service, Contact Center, Field Service, and Customer Insights, as well as Copilot Studio and AI Agents.
  • Lead proof-of-concept engagements for high-priority scenarios, document outcomes, and map customer solution requirements. Translate findings into detailed technical plans, including migration pathways to Dynamics 365 and recommended migration tools, with milestones and risk mitigation strategies captured in a Technical Close Plan for hand-off to systems integration partners.
  • Showcase the value of AI-powered Dynamics 365 business process solutions to win technical decisions against competitors including Salesforce, Oracle, IFS, ServiceNow, and Amazon Connect. Anticipate technical blockers such as AI compliance, privacy, and security concerns, and develop mitigation plans. Drive proof-based differentiation through architecture design sessions and pilot deployments to improve win rates and displace incumbent solutions.
  • Leverage the Microsoft partner ecosystem to scale solution delivery and assist with complex demonstrations, proof-of-concept engagements, and solution builds. Orchestrate co-selling and co-innovation with partners, including FastTrack and independent software vendor providers.
  • Work with the Customer Success Unit and partners to ensure customers realize value from Dynamics 365 investments. Secure a deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of consumption-based features such as Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
  • Complete required training and certifications by designated deadlines and maintain product knowledge and strategic sales skills. Achieve Level 200 proficiency in consultative selling and Level 400 mastery of Dynamics 365 solutions for key workloads such as Sales, Service, and Field Service.
  • Share insights from wins and losses with the broader solution engineering community.
  • Share technical practices, including architecture deep dives, and deliver content at readiness events such as Field Advisory Board and Community Calls. Provide insight into identifying and winning opportunities to increase understanding and capabilities for Dynamics 365 solutions.
  • Address solution architecture considerations and handle objections.
  • Assist in formalizing customer proposals.

Desired Qualifications

  • Experience with cloud, hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, or technology management.
  • Certification in relevant Microsoft or industry technologies or disciplines, such as Dynamics 365 Sales, Service, or other customer relationship management solutions.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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