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PENN Entertainment

Operates casinos, racetracks, and online betting

Expeditor

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timeAlton, IL, USA$15In-person

About the Job

Requirements

  • Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees.
  • Ability to perform basic arithmetic, including operations with American money and measurements of weight, volume, and distance.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
  • Must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to meet the physical demands of the job, including frequent standing, walking, handling objects, reaching, and talking or hearing; regular squatting and bending; occasional tasting or smelling; and occasional lifting or moving of 20 pounds.
  • Ability to meet the vision requirements, including close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Responsibilities

  • Promptly and appropriately greet guests arriving at the restaurant.
  • Assist in seating guests using a fair rotation among servers.
  • Interact verbally with guests to create a welcoming atmosphere.
  • Provide guests with information as needed about available beverages and food selections.
  • Assemble food orders promptly and deliver to-go food to the bar and dine-in food to serving staff; deliver food directly to tables when serving staff are busy assisting other guests.
  • Fulfill to-go food orders by bagging each order, checking its accuracy, and expediting it to guests; include an itemized receipt with each order.
  • When necessary, assist with entering to-go orders into the Micros system and collecting payment.
  • Prepare for business by stocking dressings, condiments, and sauces, and rolling and polishing stemware.
  • Respond effectively to supervisors’ requests concerning guest interactions and concerns.
  • Maintain the cleanliness of the assigned station, assist with bussing and wiping tables and chairs, and pick up trash as needed.
  • Complete closing tasks, including resetting the station for the next shift and completing assigned side work.
  • Follow food-handling procedures to ensure safe, quality products.
  • Keep supplies and products stocked throughout the shift and assist with inventory and inventory control.
  • Attend required departmental and company training programs or meetings.
  • Adhere to company policies and procedures and gaming laws and regulations.
  • Perform duties safely, keeping work areas clean and free of hazards, debris, and litter.
  • Meet department uniform, appearance, and grooming requirements.
  • Assist servers with table preparation and remove dirty dishes, silverware, and napkins as needed.
  • Perform other duties outside the normal job description when mutually agreed to by the Union and Company and deemed necessary by the Company for efficiency, productivity, or improved guest service.

Desired Qualifications

  • High school diploma or general education degree (GED), up to three months of related experience and/or training, or an equivalent combination of education and experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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