E

Easyship

All-in-one e-commerce shipping platform

HR Manager - eFulfillment, Founding Team

Full-TimePosted on 10/19/2026
No salary listed
Mid, Senior
Corby, UK
HybridFour days on-site and one day working from home each week.
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • CIPD Level 5 qualification or equivalent demonstrable experience in UK HR leadership.
  • At least 3–5 years of experience in an HR Manager or Senior HR role in the United Kingdom.
  • Strong written and verbal communication skills and the ability to work independently as the sole local HR point of contact during UK business hours.
Responsibilities
  • Serve as the resident expert on UK labour laws and ensure policies, contracts, and practices comply with UK employment legislation, including the Equality Act 2010 and Employment Rights Act 1996.
  • Manage complex employee relations matters, including grievances, disciplinary proceedings, sickness absence management, performance management, and redundancies, following ACAS Codes of Practice.
  • Oversee and maintain UK GDPR and Data Protection Act 2018 compliance for employee data across local HR systems.
  • Ensure accurate Right to Work checks and statutory onboarding documentation are completed before employment.
  • Maintain daily communication with the Head of HR in California to align UK operations with global corporate strategy and culture.
  • Lead local HR initiatives independently during UK working hours, providing end-of-day handoffs and regular operational updates to US leadership.
  • Adapt global HR policies to comply with UK statutory frameworks, including SSP, SMP/SPP, and Working Time Regulations.
  • Oversee local recruitment, onboarding, and offboarding processes and ensure a high-quality candidate experience.
  • Draft and maintain UK-compliant employment contracts, offer letters, restrictive covenants, and the local Employee Handbook.
  • Manage monthly payroll operations in partnership with UK finance and payroll providers, including calculations for PAYE, National Insurance, auto-enrolment workplace pensions, and statutory pay schemes.
  • Drive local performance management initiatives and support line managers with appraisal frameworks, capability processes, and Personal Development Plans.
  • Promote employee engagement, well-being initiatives, and a healthy workplace culture across the Corby site.
Desired Qualifications
  • CIPD Level 7 qualification.
  • Experience in a hybrid, warehouse, logistics, or multi-site environment.
  • Experience reporting to a remote or international headquarters, particularly US-based leadership.

About the company

E

Easyship

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Website

Easyship offers an all-in-one shipping and logistics platform for ecommerce, helping merchants manage global fulfillment from a single dashboard. It integrates with major marketplaces like Shopify, Amazon, and eBay and taps into a network of 250+ couriers to provide real-time, pre-negotiated shipping rates. Merchants can compare quotes by cost, delivery time, and courier rating, then automatically generate shipping labels, customs documents, and tracking updates, with tax and duty visibility to show landed costs at checkout. Its goal is to simplify cross-border shipping for small and medium online sellers and enable them to reach customers worldwide through a scalable SaaS model that includes a free plan.

Company Size

201-500

Company Stage

Series B

Total Funding

$7M

Headquarters

Hong Kong

Founded

2015

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Simplify's Take

What believers are saying

  • February 12, 2026 FedEx Canada launch deepens enterprise credibility with Canadian merchants.
  • July 14, 2026 10-digit HS codes improve customs accuracy for US, EU, and UK.
  • April 30, 2026 beta merchants across US, Canada, UK, and Australia validated MCP demand.

What critics are saying

  • FedEx, Shopify, Stripe, and Google can bundle shipping workflows directly into their stacks by 2027.
  • Carrier partners like ePost Global control rates, exposing Easyship to margin compression and disintermediation.
  • Without proprietary logistics assets, Easyship becomes replaceable middleware if AI agents standardize shipping APIs.

What makes Easyship unique

  • April 30, 2026 MCP Server embeds Easyship inside Claude, ChatGPT, Cursor, and Gemini.
  • Easyship offers 550-plus couriers and 200-plus countries with real-time duties and labels.
  • The April 28, 2026 ePost LYOC deal preserves merchants' negotiated carrier rates.

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Benefits

  • 401(k) Retirement Plan?
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Gym Membership
  • Mental Health Support
  • Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
Return Prime
Aug 18th, 2026
How to install and set up Return Prime on Shopify (step-by-step guide).

How to install and set up Return Prime on Shopify (step-by-step guide). Adhya Joshi August 18, 2026 Installing Return Prime takes place entirely through the Shopify App Store: you install the app to a specific store from your Shopify account, then configure your return policy, branded portal, and carrier integrations from within the app before it's live for customers. The app is free to install, and paid plans include a 15-day free trial, so the full setup can be tested against real return requests before any payment is required. Step 1: install the app from the Shopify App Store. Go to the Return Prime listing on the Shopify App Store and click Install. If you're not already logged into Shopify, you'll be prompted to log in to an existing account or create one. Once logged in, you'll select which store to install the app to if you manage more than one. Installation itself doesn't require a developer or any code changes, it's a standard Shopify app install flow. Step 2: Set your return policy rules. Once installed, the core configuration step is defining your actual return policy inside the app: return window, eligible product categories, and any exclusions (final sale items, clearance, or hygiene-sensitive categories). This is also where rules for automated approval get set, such as auto-approving requests that fall within the return window and match a straightforward return reason, while routing anything unusual to manual review. Step 3: Customize the branded return portal. The customer-facing return portal is what your shoppers actually interact with when requesting a return or exchange. This is where you apply your store's branding (logo, colors) so the return experience matches the rest of your storefront rather than looking like a third-party page. Return Prime's portal also supports multiple languages, which is relevant if you sell internationally. Step 4: Connect your carriers and logistics tools. Return Prime integrates with carriers including USPS, FedEx, UPS, Shippo, ShipStation, and Easyship, along with regional carriers across Southeast Asia, Australia, UAE, GCC, Canada, and Europe. Connecting the carriers you actually use is what allows the app to generate return labels automatically rather than requiring manual label creation for each request. Step 5: set refund method options. Decide which refund methods to offer, refund to original payment method, store credit, gift card, or bank transfer depending on your plan, and whether to offer an incentive (like bonus credit) for customers who choose store credit over a cash refund. This is also where exchange options get configured if you want to encourage swaps over refunds for fit or sizing-related returns. Step 6: set up notifications. Configure automated notifications for return status updates, request received, approved, item received, and refund or exchange issued, across email and, depending on your plan and integrations, SMS or WhatsApp. This step is what prevents the bulk of "where is my refund" support tickets before they start. Step 7: Test the full flow before going live. Before announcing the new return process to customers, place a test order and run it through the actual return portal end to end: submit a return request, confirm it routes correctly (auto-approved or to manual review, depending on the reason given), generate a label, and confirm the refund or exchange processes as expected. Return Prime's demo store is also available to explore the portal experience without needing to run a live test order on your own store first. How long does the full setup typically take? For a straightforward setup (one return policy, one refund method, standard carriers), most of this can be completed in under an hour, since none of it requires custom development. More complex setups, multiple regional policies, several carrier integrations, and custom automation rules, take longer, but can be built incrementally rather than needing to be fully finished before the app goes live. Where to find detailed configuration help. For specific configuration questions beyond this overview, Return Prime's own documentation and support resources cover feature-level detail: the help center for common questions, and app documentation for more technical configuration. Support is also available via 24/7 live chat directly within the app for setup-specific questions. Ready to install? You can install Return Prime from the Shopify App Store now, it's free to install, and paid plans include a 15-day free trial if you want to test automation rules, exchange flows, or multi-carrier setup before committing. FAQs. Do I need a developer to install Return Prime?No. Installation is a standard Shopify App Store install, no code changes or developer involvement required. How long does it take to set up Return Prime?A basic setup, one return policy, one refund method, standard carriers, typically takes under an hour. More complex, multi-region setups take longer but can be built incrementally. Can I test Return Prime before paying?Yes. The app is free to install, and paid plans include a 15-day free trial. Can I preview the return portal before setting it up on my own store?Yes. Return Prime offers a demo store where you can explore the customer-facing portal experience directly. What carriers can I connect during setup?USPS, FedEx, UPS, Shippo, ShipStation, and Easyship, along with regional carriers across Southeast Asia, Australia, UAE, GCC, Canada, and Europe. Table of Contents

Easyship
Jul 14th, 2026
Easyship introduces 10-digit HS codes and accurate duty calculation for US, EU, and UK shipments.

Easyship introduces 10-digit HS codes and accurate duty calculation for US, EU, and UK shipments. The 6-digit HS code is used by 212 countries and territories worldwide, but that's only the starting point. To ensure accurate shipment to the US, UK, and EU, 10-digit is the norm and Easyship has introduced the new feature for more on-point shipment to these countries. July 14, 2026 Key points: * An HS code is a 6-digit global product ID set by the World Customs Organization. * The US, UK, and EU require a 10-digit version for accurate customs clearance. * Easyship now selects localized 10-digit codes for US, EU, and UK shipments and calculates duty from the code and origin together. * Your country of origin changes the duty rate as much as the code itself which is why accuracy when entering shipping details is crucial.

PR Newswire
Apr 30th, 2026
Easyship launches global Shipping MCP Server as commerce goes agentic.

Easyship launches global Shipping MCP Server as commerce goes agentic. Apr 30, 2026, 16:30 ET Stripe and Shopify shipped MCPs for payments and storefronts. Easyship's shipping MCP server compares rates and generates labels with natural language across 550+ courier services and 200+ countries and territories. Go from prompt to printed label in seconds with the AI platform of your choice. NEW YORK, April 30, 2026 /PRNewswire-PRWeb/ - Easyship, a leading multi-carrier shipping software and API platform trusted by over 100,000 eCommerce merchants, today announced the launch of the Easyship MCP Server, the first cross-border shipping MCP with real-time import tax and duty calculation across 200+ countries and territories. Merchants and developers can now generate shipping labels with natural language, compare rates, track shipments, and pull analytics across 550+ courier services, directly inside Claude, ChatGPT, Cursor, Gemini, or any other MCP-compatible AI platform. The launch delivers 25 shipping and cross-border tools, from multi-carrier rate comparison and label generation to carrier pickup scheduling, tax and duty calculation, and historical cost analytics, all delivered via a single prompt. Payments, storefronts, and customer support have all moved into AI agents over the past year. Logistics has been the missing layer. Until merchants could ship from the same chat window where they sell, agentic commerce was a half-built stack. The brands whose AI agents can compare carriers, buy labels, and resolve tracking queries end-to-end will move faster. The ones still juggling separate carrier portals, customs forms, and tracking pages will feel the gap. What the Easyship MCP Server Does for Merchants The Easyship MCP Server connects Easyship's full shipping API infrastructure to any AI client that supports the Model Context Protocol, the open standard developed by Anthropic and now adopted by brands like Stripe, PayPal, Slack, Atlassian, and Shopify. Merchants can type what they need. The connected AI model handles the rest. Compare rates from New York to Toronto. Buy a label for an existing Shopify order. Pull the top couriers by spend from the last quarter. It's all possible. Go from prompt to printed label in seconds. Your AI agent can now compare and buy from 550+ global shipping services with discounts of up to 91% off retail prices. The Agentic Commerce Stack Has Been Missing a Shipping Tech Layer The launch arrives amid a commerce-stack land grab for MCP coverage. Stripe and OpenAI's Agentic Commerce Protocol went live in late 2025. Microsoft Copilot Checkout shipped in January 2026 with Shopify, PayPal, and Stripe as partners, with Etsy sellers among the early merchants. Shopify later shipped four MCP servers in 2026, where each Shopify store has access to its own Storefront MCP endpoint. Until now, checkout flows have lacked a global shipping layer built for advanced shipping workflows and cross-border fulfillment. Easyship closes that gap with the exact multi-carrier infrastructure already powering hundreds of millions of packages worldwide. What Merchants and AI Builders Can Now Ship In early access over the past several months, beta merchants across the United States, Canada, the UK, and Australia have used the Easyship MCP Server to generate labels, compare carriers, and pull analytics through natural language prompts in their preferred AI client. With the Easyship MCP Server now generally available, users can: * Compare rates across 550+ courier services and access pre-negotiated discounted rates of up to 91% off retail prices with one prompt * Generate shipping labels and commercial invoices for domestic and international shipments without leaving their AI platform of choice * Validate addresses and calculate real-time tariffs, taxes and import duties for 200+ countries and territories * Schedule pickups, track packages, and monitor delivery status for domestic and cross-border shipments through plain conversation in one context window * Pull shipping analytics, billing summaries, and carrier-mix reports without spreadsheets or manual data work * Build automation flows on the same enterprise-grade API with 99.99% uptime that is trusted by 100,000+ merchants worldwide "MCP is the universal adapter the developer ecosystem chose, and the commerce stack has been racing to plug into it," said Paul Lugagne-Delpon, Co-Founder and CTO of Easyship. "The shipping technology layer is complex, featuring dynamic rates, unique carrier logic, and customs rules that don't easily compress into a single API endpoint. We built the Easyship MCP Server so any AI agent can tap into 550+ global services with a single prompt and get back a real, printable label, or live shipping data on how to reduce fulfillment costs in their account." * No new login: Works with the merchant's existing Easyship account. * No new dashboard: Every action runs inside your existing Claude, ChatGPT, Cursor, Gemini, or any MCP-compatible platform chat or workflow. * No new code: Install the MCP plugin, connect the API token, and ship in minutes. "Most merchants don't want to learn another tool. They want their AI assistant to handle the shipping work and reduce the time they spend on fulfillment," said Tommaso Tamburnotti, Co-Founder of Easyship. "An operations lead can ask for the cheapest cross-border option and get a printable label in the same chat. A customer service bot can issue a return and generate a label without escalating to a human. A founder can pull last quarter's carrier mix without opening a spreadsheet. That's the new bar for AI in shipping. Anything less is a demo." Supported AI Platforms: Ship with Claude, Cursor, Gemini & ChatGPT The Easyship MCP Server runs on any platform that supports the Model Context Protocol, including Claude (Desktop and Code), ChatGPT, Cursor, Windsurf, Antigravity, OpenAI Agents SDK, Gemini CLI, and Codex CLI. It also connects to workflow automation tools, including n8n, Make, and Zapier, with cross-platform support for Shopify and other eCommerce stores already running on Easyship. The Shipping MCP for Merchants, Agents & Developers Easyship's new Shipping MCP Server is now publicly available worldwide and published on the official MCP Registry at registry.modelcontextprotocol.io. It can be used by: * eCommerce merchants running lean shipping operations who want their AI assistant to handle rate comparison, label generation, and tracking inside the same chat that runs the rest of the business. * AI builders and agents whose copilots can read order data but can't issue a shipping label, schedule a pickup, or compare carrier discounts. The Easyship MCP Server turns those bots from informational to transactional. * Developers who can now point an AI coding agent at the Easyship MCP Server to auto-generate multi-carrier shipping integrations, with built-in logistics context and no manual API configuration. How to Get Started with Easyship MCP The Easyship MCP Server is now available to all new and existing Easyship account holders at no additional cost. * Sign up for a free Easyship account at easyship.com. * Generate an API token from the Easyship Dashboard with the required shipping, label, tracking, and analytics scopes. * Visit Easyship's Developer documentation at developers.easyship.com/docs/easyship-mcp-server for platform-specific setup instructions. * Add the Easyship MCP Server to your AI client and paste the token into the secure settings menu. * Type a shipping request in natural language. Let AI handle the rest. About Easyship Easyship is a leading global shipping platform trusted by over 100,000 eCommerce merchants to reduce shipping costs, automate fulfillment, and simplify cross-border growth. The company provides instant access to 550+ courier services, discounts of up to 91% off retail rates, real-time tax and duty calculations for 200+ countries and territories, and smart automation that accelerates fulfillment by up to 5X. Available as both a no-code shipping app (set up in 3-5 minutes) and enterprise-grade API (99.99% uptime), Easyship enables businesses of all sizes to compare rates and carriers, display transparent calculated rates at checkout, protect profits with shipping insurance, and reduce "Where Is My Order?" inquiries by up to 63% with branded tracking and post-purchase updates. Media Contact Tommaso Tamburnotti, Easyship, 44 7724256658, [email protected], easyship.com SOURCE Easyship

Associated Press
Apr 28th, 2026
ePost Global and Easyship launch carrier integration for flexible cross-border shipping control

ePost Global and Easyship have launched a "Link Your Own Carrier" integration allowing businesses to connect existing ePost Global accounts directly within Easyship's platform. The integration enables high-volume label generation whilst preserving negotiated rates and routing preferences. The partnership addresses growing demand for multi-carrier strategies as companies move away from single-carrier dependency. Features include multi-carrier flexibility across domestic and international lanes, cross-border compliance tools for import duties and taxes, and faster batch label creation for warehouses. Companies without direct ePost Global accounts can also access ePost Global services through Easyship. The integration combines carrier optionality with automation tools including rate comparisons and shipping discounts across 200-plus countries. ePost Global has over 22 years of experience in international logistics, whilst Easyship serves over 100,000 eCommerce merchants.

PR Newswire
Feb 12th, 2026
Easyship launches discounted FedEx shipping services for Canadian eCommerce Merchants

Easyship launches discounted FedEx shipping services for Canadian eCommerce merchants. Feb 12, 2026, 13:00 ET Leading shipping software and API platform Easyship introduces special FedEx rates and services in Canada, enabling businesses to access significant savings on domestic and international shipping TORONTO, Feb. 12, 2026 /PRNewswire-PRWeb/ - Easyship, a leading multi-carrier shipping software and cross-border API platform for global eCommerce, today announced the launch of discounted FedEx shipping services for Canadian merchants. The FedEx integration provides instant access to discounted domestic and international shipping rates, helping Canadian businesses of all sizes reduce shipping costs and compete more effectively in the fast-growing eCommerce market. The new offering includes access to popular services like FedEx Ground(R) for domestic shipments and FedEx(R) International Connect Plus (FICP) for cross-border deliveries, along with a comprehensive suite of premium FedEx services - all available directly through the Easyship platform with no minimum volume or separate FedEx business account requirements. "Canadian eCommerce businesses face unique challenges when it comes to shipping costs and cross-border logistics," said Augustin Ceyrac, Co-Founder at Easyship. "By bringing new discounted FedEx services directly into our shipping platform, we're giving Canadian merchants more choice and immediate access to one of the world's most trusted logistics networks. This partnership empowers Canadian sellers to scale domestically and globally with confidence - complete with Easyship's advanced cross-border tools." New FedEx services now available on Easyship Canada Canadian merchants using Easyship can now access a full range of FedEx services, including: * FedEx Ground(R): Cost-effective, day-definite domestic delivery across Canada with special discounts * FedEx(R) International Connect Plus: eCommerce-focused international shipping to 190+ countries and territories * FedEx Priority Services: Next-business-day and 2-day delivery to most metro areas in Canada for time-sensitive shipments * FedEx International Priority(R): Fast international delivery to major markets worldwide in 1 - 3 business days All FedEx shipping services include full door-to-door tracking, special discounts on base transportation charges, and seamless integration with Easyship's shipping automation tools. The FedEx Integration Built for Canadian eCommerce Growth Beyond discounted shipping rates with FedEx, the new integration provides Canadian merchants with operational tools designed to streamline fulfillment and support business growth: * Centralized order management, label creation, tracking, and returns in one dashboard * Automated shipping workflows, including auto-box selection and custom automation rules * Easyship provides access to cross-border tools with import duty and tax calculations, including pre-paid Delivery Duty Paid (DDP) shipping options to the United States * Optional shipping insurance coverage offered through Easyship for up to $10,000 across a range of product types to protect business margins * Branded tracking pages and live tracking notifications to enhance customer experience and reduce "Where Is My Order" enquiries Immediate access for every Canadian business FedEx services are available immediately to all Canadian merchants through Easyship's free shipping software. Businesses can sign up, connect their eCommerce store, and begin shipping with discounted FedEx rates in minutes - with no credit card required. There are also no long-term commitments or minimum shipping volumes, delivering complete flexibility to eCommerce brands to see how much they could save. For higher-volume shippers with existing FedEx business accounts, Easyship also supports the ability to bring and connect your own carrier account via a direct FedEx integration, allowing merchants to leverage their negotiated rates while benefiting from Easyship's automation and cross-border capabilities. About Easyship Easyship is a leading global shipping platform trusted by over 100,000 eCommerce merchants to reduce shipping costs, automate fulfillment, and simplify international growth. The company provides instant access to 550+ courier services, discounts of up to 91% off retail rates, real-time tax and duty calculations for 200+ countries and territories, and smart automation that accelerates fulfillment by up to 5X. Available as both a no-code app (set up in 3 - 5 minutes) and enterprise-grade API (99.99% uptime), Easyship enables businesses of all sizes to compare rates and carriers, display transparent calculated rates at checkout, protect profits with shipping insurance, and reduce "Where Is My Order?" inquiries by up to 63% with branded tracking and post-purchase updates. *Discounts based on list price (transportation charges only) and exclude surcharges, special handling fees, duties, taxes, or other additional charges Media Contact SOURCE Easyship