O

Old Mutual

Life insurance, asset management, and banking

Financial Adviser

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-timeDurban, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A Grade 12 (Matric) certificate is required.
  • FAIS compliance is required.
  • A valid driver's licence and a personal car are required.
  • A clear criminal and credit check is required.
  • At least 3 years of work experience is required, preferably in sales.
  • Computer literacy in the Microsoft Office suite is required.
  • The role requires excellent written and verbal communication skills.
  • The adviser must complete formal in-house training, the prescribed regulatory exams, and accreditation with the Financial Services Regulatory Authority, and must undertake continuous professional development.

Responsibilities

  • Provide advice on a specific range of products to an allocated market and be individually accountable for achieving results through personal efforts.
  • Provide quality customer service while identifying opportunities to secure new business or support customer retention, including processing cases, handling complex queries, and investigating and resolving customer problems.
  • Analyze specific problems and issues and identify suitable technical or professional solutions.
  • Receive visitors, assist with requests for information, and refer complex matters to colleagues.
  • Schedule customer follow-up actions and enter relevant information into the customer relationship management system after each contact to create call plans and maintain quality data for customer retention and business development.
  • Set clear objectives for each sales call or meeting, tailor standard materials for presentations to customer decision-makers and influencers, and ask relevant questions to assess interest and identify information needs.
  • Develop and implement relationship management plans for potential customer accounts, build relationships with relevant decision-makers and influencers, support two-way information flow, and resolve issues.
  • Develop knowledge of organizational policies, procedures, regulatory codes, and codes of conduct, ensure work complies with those standards, and obtain supervisor or manager authorization for exceptions to mandatory procedures.
  • Monitor and assess sales and market data for a geographic region to help management identify business development opportunities.
  • Develop a personal network within the business sector and represent the organization at sector events to gather market intelligence and enhance the organization's, products', and services' visibility and reputation.
  • Research and select relevant information from primary data sources and business intelligence tools to analyze key themes and trends.
  • Participate in and contribute to an internal and external network of people, technologies, and ideas.
  • Maintain strong client relationships and recommend financial solutions aligned with customers' financial goals, the customer value proposition, and compliance frameworks.
  • Maintain superior service delivery to customers.

Desired Qualifications

  • RE5 is an advantage.
  • Sales experience is preferred.

About the Company

Old Mutual

Life insurance, asset management, and banking

Generating summary for Old Mutual.

Company size
10,001+
Company stage
IPO
Headquarters
London, United Kingdom
Founded
1845

Recently Posted Jobs

Explore more opportunities at Old Mutual

See more jobs