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Kaiser Permanente

Integrated healthcare provider and payer platform

Emergency Services Tech

Clinical Support & Patient AdministrationUpdated on Nov 9
Full-timeOlympia, WA, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of clinical experience in an emergency department or urgent care setting is required, except that current Kaiser Permanente Coalition employees have this requirement waived.
  • A high school diploma or General Education Development (GED) is required.
  • A Washington Medical Assistant Phlebotomist Certificate and Washington Registered Medical Assistant certification are required within four months of hire; alternatively, an Interim Medical Assistant Certificate is required within four months of hire, or a Medical Assistant Certificate is required at hire.
  • Basic Life Support certification is required at hire.
  • Basic computer skills are required.
  • Knowledge and skill in emergency services protocols, patient safety, and clinical standards are required.
  • Knowledge of medical terminology is required.

Responsibilities

  • Assist nursing staff with designated patient-care duties in a manner that supports patients' safety, comfort, and welfare, including obtaining vital signs, performing electrocardiograms, and providing basic wound care.
  • Document care in the electronic medical record in accordance with department standards.
  • Maintain supplies according to department standards.
  • Use sterile and isolation techniques appropriately.
  • Assist patients with learning crutch walking.
  • Apply splints and orthopedic appliances under the direction of a registered nurse or practitioner.
  • Perform phlebotomy as directed by a registered nurse or practitioner.
  • Follow instructions from nursing and medical staff and perform only duties listed in the Emergency Services Technician skills list and consistent with established standards.
  • Participate in classes, skills labs, and continuing education, and maintain current cardiopulmonary resuscitation certification.

Desired Qualifications

  • Two years of clinical experience in an emergency department or urgent care setting.
  • Medical Assistant-Certified or Interim Medical Assistant-Certified credential by the date of hire or transfer.
  • A Washington State Department of Health-issued credential; an interim credential expires one year from its date of issuance.
  • Graduation from an accredited medical assistant program.
  • Emergency medical technician training.
  • Medical assistant training.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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