Administration Support - Global & Corporate Mining

Administration Support | Global & Corporate Mining - Entry Level

About Us:

Build your career in corporate insurance with Aon

Are you organised, customer-focused and ready for a role with more opportunity?

We’re looking for a Service Specialist to join Aon’s Global & Corporate Client Services team in Brisbane, supporting our specialist Mining and Natural Resources portfolio.

You don’t need extensive insurance experience. If you bring strong administration or customer service skills, excellent attention to detail and a genuine willingness to learn, we’ll support you to build your insurance knowledge and develop your career.

You’ll work alongside experienced brokers and client professionals supporting major national and multinational organisations, gaining exposure to complex insurance programs and a wide range of client needs.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You’ll support the day-to-day servicing of corporate insurance clients, including:

· Providing administration support to broking and client teams

· Communicating with clients by phone and email

· Coordinating pre-renewal, renewal and post-renewal activities

· Preparing quotations, endorsements, certificates of currency and renewal documentation

· Processing policy changes, cancellations and mid-term adjustments

· Preparing, lodging and invoicing policies accurately and on time

· Supporting client meetings, tenders, renewals and claims-related activities

· Working closely with brokers, underwriters, Client Executives and Client Managers

· Helping deliver responsive, professional and high-quality client service

How this opportunity is different

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. 

Be you, be unique with us.

Skills and experience that will lead to success

You may come from insurance, banking, superannuation, claims, workers’ compensation, professional services, customer service, a call centre or another administration-focused environment.

We’re looking for someone with:

· Strong administration and/or customer service experience

· Excellent attention to detail

· Strong written and verbal communication skills

· The ability to manage competing priorities and deadlines

· Confidence using Microsoft Office 365 and learning new systems

· A proactive, organised and reliable approach

· Curiosity and a genuine interest in building a career in insurance

Insurance experience is welcome, but not essential.

If you enjoy working with people, take pride in getting the details right and want to build a long-term career, we’d love to hear from you.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

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