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One World Global Services

Interprets conversations and handles customer support

Freelance Mandarin Interpreter

Contract
No salary listed
Mid
George Town, Penang, Malaysia
Remote
Content & WritingTranslation & Interpretation

About the job

Requirements
  • Fluency in English and Mandarin.
  • Have at least two years of interpretation experience; this is listed as preferred.
  • Have excellent listening, retention, and note-taking skills to maintain accuracy.
  • Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
  • Be able to explain cultural concepts to avoid miscommunication with permission or at the client's request.
  • Have a computer or laptop running Windows 10 or higher, a USB wired headset, and a steady wired internet connection.
  • Have proficiency at a bilingual or native level in English and the target language.
  • Provide a work letter from a previous employer and a résumé with two professional references.
  • Maintain a quiet and secure work environment.
Responsibilities
  • Facilitate communication between Mandarin and English speakers remotely.
  • Process information quickly and accurately in a professional manner.
Desired Qualifications
  • Use notepads and writing utensils, glossaries, and dictionaries as useful interpretation tools.
  • Participate in ongoing training and competency opportunities.

About the company

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One World Global Services

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One World Global Services provides interpreting, translation and multilingual customer support for organizations communicating across languages. Clients use its interpreters in healthcare appointments, legal matters, education meetings and other conversations, with services delivered by phone, video or in person. Its customer-care teams also handle service inquiries, technical support, sales and retention work for client businesses. The company earns revenue from language and outsourced support services, combining individual language assignments with ongoing customer-service programs. Founded in 2015, it operates across several countries through a network of interpreters and support teams.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • Schedules offer options: One World's U.S.-based multilingual interpreter opening lists full-time and part-time positions.
  • Training continues after entry: One World's Colombia Spanish interpreter opening includes ongoing training and competency opportunities.
  • A degree is optional: One World's New York freelance sign-language opening lists college education as preferred, not required.

What critics are saying

  • Equipment requirements apply to the U.S. interpreter role: One World requires wired internet and a USB headset.
  • Income follows interpreted minutes: Spanish-language assignments in Colombia receive monthly payments under One World's advertised rate.
  • Some opportunities are contracts: One World's Manhattan sign-language interpreter opening is advertised as contracted.

What makes One World Global Services unique

  • Sign-language access is included: One World supplies certified American Sign Language interpreters for onsite and video assignments.
  • Fast access is promised: One World advertises phone and video interpreter connections in under two minutes.
  • Usage is visible: One World's interpretation dashboard records service activity and documentation for compliance and billing.

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