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eToro

Social trading and copy trading platform

Account Manager - Spanish Desk

Account ManagementUpdated on Nov 12
Full-timeIsraelNo salary listed

About the Job

Requirements

  • Native-level Spanish proficiency is required.
  • Professional-level English proficiency is required.
  • A bachelor's degree in Finance or a related field is required.
  • Experience in customer-facing roles, retention, sales, or portfolio management is required.
  • Candidates must be highly organized and able to manage multiple priorities in a dynamic environment.
  • Candidates must have strong time-management skills and be able to prioritize tasks independently.
  • Candidates must have excellent interpersonal and written and verbal communication skills.

Responsibilities

  • Provide trade and administrative support to global retail, corporate, and institutional clients via phone, email, and WhatsApp.
  • Deliver client service aligned with the company’s culture and values.
  • Develop and maintain a strong understanding of financial instruments, including stocks, options, futures, foreign exchange, cryptocurrencies, bonds, and commodities, to support clients’ trading needs.
  • Provide trading expertise on profit and loss and margin calculations, order types, charges, trade assistance, and investigations.
  • Respond to client queries and promote products and platforms through cross-selling.
  • Onboard and retain high-value clients by providing valuable information and assisting with high-severity cases and inquiries.
  • Represent the company’s vision, mission, and products.

Desired Qualifications

  • Portuguese proficiency is an advantage.
  • Experience with stock markets, exchange-traded funds, trading, or cryptocurrencies is an advantage.

About the Company

eToro

Social trading and copy trading platform

eToro runs a social trading and investment platform that lets people trade a variety of assets such as cryptocurrencies, stocks, and commodities. Its main feature is copy trading: users can follow successful investors and automatically copy their trades, making it easier for beginners to invest and for experienced traders to reach more followers. The platform combines trading with social elements like profiles and activity feeds, so users can discuss strategies and learn from others. Revenue comes from spreads on trades and account fees, and top traders can earn extra income through the Popular Investor Program. Compared with competitors, eToro differentiates itself with built-in social features, a wide range of tradable assets, and a program that rewards successful contributors, aiming to attract both individual retail traders and institutional investors and expand accessibility to investing.

Company size
1,001-5,000
Company stage
IPO
Headquarters
London, United Kingdom
Founded
2007

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