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All Accor

Global hotel management, franchising, loyalty program

Guest Relations Supervisor

Hotel Guest ServicesUpdated on Nov 11
Full-timeUrayasu, Chiba, JapanNo salary listedIn-person

About the Job

Requirements

  • At least three years of customer-service experience in a hotel.
  • At least beginner-level English conversation ability.
  • A hospitality-oriented mindset and willingness to improve.

Responsibilities

  • Handle general front-desk duties.
  • Handle general restaurant-service department duties.
  • Communicate in English with international guests.
  • Manage, train, and evaluate staff.
  • Propose operational improvements, create manuals, and support training.

Desired Qualifications

  • Business-level conversational English is welcomed.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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