Full-Time
Posted on 11/22/2024
AI-powered customer support automation platform
Senior
Remote in USA + 1 more
More locations: Remote in Canada
Forethought.ai focuses on enhancing customer support through artificial intelligence. Its main product, SupportGPT™, utilizes Large Language Models (LLMs) to understand and generate human-like text, allowing businesses to automate customer service tasks. This AI is trained on a company's specific data, making it tailored to their needs. It helps businesses in sectors like E-commerce, SaaS, and FinTech by quickly resolving common customer inquiries and directing more complex issues to the appropriate agents, which reduces resolution time and operational costs. Additionally, Forethought.ai offers Autoflows, a user-friendly tool for automating customer experience without the need for coding. This tool helps businesses optimize their customer service workflows and track performance. Forethought.ai aims to improve the efficiency and effectiveness of customer support for businesses looking to enhance their service operations.
Company Stage
Series C
Total Funding
$88.5M
Headquarters
San Francisco, California
Founded
2017
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Unlimited PTO
Hybrid work
Competitive salary + stock options
Competitive insurance plans
Parental leaves