AMHC Healthcare

Operates acute care hospitals in California

Mental Health Tech/CNA

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timeDaly City, CA, USA$33.40 - $35.77In-person

About the Job

Requirements

A high school diploma or equivalent is required.
Completion of an accredited certified nurse assistant program or two years of nursing school is required.
Training and experience caring for geriatric or psychiatric patients, or work experience in long-term care or dementia/memory care, is required.
A current California Certified Nurse Assistant certificate is required.
Current American Heart Association Basic Life Support certification is required.
Crisis Prevention Intervention or AB-508 certification is required within the first month of hire.

Responsibilities

Communicate empathetically, respectfully, and effectively with mentally ill patients and their families.
Use interpersonal skills to work effectively as a member of a multidisciplinary team.
Demonstrate a thorough understanding of client rights for mentally ill patients.
Assist with patient admissions, orientation, and discharge; prepare new patient rooms and ensure their cleanliness and safety.
Interact with patients using therapeutic communication aligned with the care plan, and report behaviors or actions that deviate from the plan to nursing staff or charge nurses.
Confer and collaborate with the interdisciplinary team on the plan of care and communicate necessary information.
Facilitate and participate in group education sessions, huddles, departmental quality improvement projects, and required educational sessions.
Assist patients with transfers, ambulation, and transportation to other hospital areas by wheelchair or gurney, following department safety policies.
When assigned as a sitter, protect patients from harm and meet their emotional and physical needs through continuous one-to-one observation; provide ongoing observation, basic care, and documentation.
Collect and document vital signs, report out-of-range values, and perform activities of daily living such as bathing, grooming, personal hygiene, eating, and daily weighing.
Intervene in and de-escalate physical confrontations or abusive verbal behavior using de-escalation techniques.
Assist registered nurses with treatment and nursing tasks; answer call lights; support patient comfort and safety; observe and report changes in patient condition; and keep patient areas clean, safe, and orderly.
Conduct safety rounds and checks, confiscate unauthorized items, and report incidents.
Follow Nursing Service and Seton Medical Center policies, procedures, guidelines, rules, and regulations.
Use knowledge of legal terminology and practices associated with psychiatry.
Promote a safe and therapeutic environment and set up the environment to support infection prevention practices.
Participate in implementing patient care and infection control standards and quality assurance criteria.
Complete shift reports at bedside with the patient involved to the extent possible.
Participate in each shift huddle report to communicate red flags and support efficient patient handoffs.
Clean and organize workstations and follow department safety protocols.
Use AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you) in patient and family interactions when appropriate.
Actively participate in department and hospital improvement projects.
Demonstrate knowledge of techniques for managing assaultive behavior.
Participate in orienting new employees.
Perform other assigned duties.

Overview

Supports professional mental health care professionals, provides mental health care, including safety rounding, group and individual activities, attend to patient needs, and maintain safety milieu. Generally acts as a front line caregiver in the mission of providing a safe and therapeutic environment.

Responsibilities

DUTIES AND ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level.

Communicates emphatically, respectfully and effectively with mentally ill patients and their families.

Uses exemplary interpersonal skills and works effectively as a member of a multidisciplinary team.

Demonstrates a thorough understanding of client rights for mentally ill patients.

Assists with admissions and orientation of new patients and discharge of current patients. Prepares new patient rooms, set-up and ensure cleanliness and safety.

Interacts with patients using therapeutic communication to alignment with care plan; reports behavior/actions to nursing staff/charge nurses that deviate from plan.

Confers with the interdisciplinary team plan of care, collaborates, and communicates necessary information with the team.

Facilitates and participates in group education sessions, huddles, departmental quality improvement projects, and mandatory educational sessions.

Assists patients to and from wheelchairs and gurneys, and assists patients with ambulation. Transports patients to other areas of the hospital in wheelchair or gurneys while following the department safety policies.

When assigned as a sitter, responsible for but not limited to protecting the patient(s) from harm and assisting in meeting their emotional and physical needs through one-to-one continuous direct observation. Provide on-going observation and basic patient care and documentation.

Collects and documents vital signs; reports items out of range as necessary. Performs tasks of activities of daily living (bathing, grooming, other miscellaneous personal hygiene, eating, daily weights etc.).

Intervenes and de-escalates patient physical confrontations or abusive verbal behavior using de-escalation techniques.

Assists registered nurse in administering treatment and other nursing tasks as needed; promptly answers call lights promptly and administers to patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment; observes and reports any deviation in patients' condition/status; keeps patient areas clean, safe and orderly.

Conducts safety rounds/checks; confiscates unauthorized items; reports incidents.

Able to understand and follow all policies, procedures, guidelines, rules and regulations of Nursing Service, and Seton Medical Center.

Knowledge of legal terminologies and practices associated with psychiatry.

Participates in promoting a healthful, safe, and therapeutic environment for patient and families; set-up the environment essential for infection prevention practices.

Participates in the implementation of patient care standards, infection control standards and quality assurance criteria.

Completes shift report at bedside with the patient involved to the best of their ability.

Participates in every shift huddle report to communicate any red flags and ensure efficient patient hand-off.

Clean and organize workstations, aware and practice safety protocols of the department at all times.

AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank you) will be used in patient and family interactions when appropriate.

Actively engages with all department and hospital improvement projects.

Demonstrates knowledge of management of assaultive behavior techniques

Participates in the orientation of new employees

Performs other duties as Assigned

Qualifications

QUALIFICATIONS/JOB REQUIREMENTS:

EDUCATION:

High School diploma or equivalent.
Completion of an accredited certified nurse assistant program or completion of two years nursing school.

EXPERIENCE REQUIRED:

Training and experience in caring for geriatric or psych patients or
Work experience in Long-term care or Dementia/Memory

CERTIFICATIONS/LICENSURE

Current CA Certified Nurse Assistant certificate

Current American Heart Association BLS certification required
Crisis Prevention Intervention (CPI) or AB-508 certified required within the first month of hire

Compensation: 33.4 to 35.77 (USD)

About the Company

AMHC Healthcare

Operates acute care hospitals in California

AHMC Healthcare operates a for-profit network of acute-care hospitals in California, acquiring and managing community hospitals to deliver a wide range of inpatient, outpatient, and emergency services. Its facilities house diagnostic imaging like MRI and CT, with centers such as the Heart Center at Anaheim Regional Medical Center and programs for international physician training and community health education. The company grows by purchasing existing hospitals and integrating them into a regional network, leveraging local leadership and a broad California footprint, and it has been part of ApolloMed since 2018. The goal is to expand access to comprehensive hospital care across California, run a large, efficient hospital network, and serve Medicare and Medicaid patients through multiple facilities.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Illinois, United States
Founded: 2004

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