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The Boyd Group

Collision repair and auto glass network

Collision Production Manager

Collision, Body & Glass RepairUpdated on Nov 14
Full-timeMadison, WI, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Proven experience in a collision repair environment or similar role is required.
  • Three years of experience are required.
  • Self-motivation and decision-making skills are required.
  • Ability to operate effectively in a fast-paced environment, multitask, and work under pressure is required.
  • Time management skills and the ability to meet deadlines are required.
  • Ability to give direction in a team environment is required.
  • Ability to interpret work scope from vehicle estimates or work orders is required.
  • Customer service orientation and strong organizational skills are required.
  • Comprehensive knowledge of vehicle repair practices is required.
  • Effective verbal and written communication skills are required.
  • Strong attention to detail and a high degree of accuracy are required.
  • A valid driver's license is required.
  • Ability to frequently bend, crouch, reach, handle tools, and lift more than 50 pounds of materials is required.
  • I-CAR registration is required, with work toward Gold Class certification.

Responsibilities

  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Plan the daily production schedule to maximize efficiency and maintain cycle time goals.
  • Conduct production meetings to communicate priorities to staff.
  • Perform in-process quality control checks to ensure company standards are met.
  • Immediately identify and address quality issues or production delays.
  • Perform a final quality inspection before delivering vehicles to customers.
  • Ensure customers' vehicles are repaired on time and meet Gerber Collision's quality expectations and customer needs.
  • Work in alignment with all team members to achieve repair facility KPIs.
  • Act as a dedicated Gerber Collision brand ambassador.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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