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TTEC Digital

Delivers customer experience orchestration technology

Business Development Representative - AWS practice

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeAustin, TX, USA

About the Job

Requirements

  • Have 2–5+ years of experience in inside sales, business development, or demand generation.
  • Have experience prospecting into enterprise or mid-market accounts.
  • Have familiarity with cloud, software as a service, or customer experience solutions; AWS experience is preferred.
  • Have experience with tools such as LinkedIn Sales Navigator and ZoomInfo.
  • Have strong communication skills.
  • Be able to work in a collaborative sales environment.
  • Be proactive and self-motivated.
  • Have strong organizational discipline.
  • Be comfortable engaging senior stakeholders.
  • Use a data-driven approach to outreach and pipeline.
  • Have a team-oriented mindset.

Responsibilities

  • Partner with AWS Field Sellers and TTEC Digital sales leadership to define target accounts and priority industries.
  • Build and maintain structured target lists aligned to AWS and TTEC growth areas.
  • Support joint account planning and outreach strategies.
  • Use tools such as LinkedIn Sales Navigator, ZoomInfo, and similar platforms to identify and research key decision-makers.
  • Develop contact-level insights to support personalized outreach.
  • Continuously refine prospect lists based on campaign performance.
  • Execute multi-channel prospecting campaigns, including email, phone, and social outreach.
  • Support marketing programs such as events, webinars, and digital campaigns.
  • Engage prospects to identify business needs and align them to TTEC Digital’s AWS solutions.
  • Qualify opportunities and convert engagement into meetings for field sellers.
  • Accurately track activities and pipeline within CRM and AWS tools.
  • Maintain regular cadence with AWS and internal teams.
  • Stay current on AWS offerings, especially Amazon Connect and AI-driven solutions.
  • Collaborate across sales, marketing, and alliances to refine messaging.

Desired Qualifications

  • Familiarity with AWS is preferred.

About the Company

TTEC Digital

Delivers customer experience orchestration technology

TTEC Digital helps organizations manage customer experiences by orchestrating conversations across channels. It combines technology with human-centric empathy and leverages in-house CX strategy, data and analytics, and AI to support contact center platforms and deliver better interactions. The product works by integrating with leading contact center technology and applying strategic CX design, data insights, and automated intelligence to route, personalize, and optimize customer communications. Compared to competitors, TTEC Digital emphasizes its global reach and its blend of strong tech capabilities with hands-on CX strategy, analytics, and AI expertise to deliver end-to-end CX improvements, not just software. The company’s goal is to help organizations deepen customer relationships and achieve stronger business outcomes, such as higher satisfaction, loyalty, and efficiency.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Austin, TX
Founded
Not listed

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