ConvenientMD

Walk-in urgent care with telehealth

Human Resources Coordinator

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timePortsmouth, NH, USANo salary listedIn-person

About the Job

Requirements

0–3 years of experience in employee onboarding, employee relations, reporting, and human resources information system administration.
Strong computer skills, including the Microsoft Office suite and Smartsheet.
At least 1 year of experience using human resources information systems, preferably ADP Workforce Now.
Strong attention to detail and organizational skills, with the ability to complete work accurately.
Analytical mindset with proficiency in data analysis and reporting.
Ability to maintain confidentiality and handle sensitive information with discretion.
Customer service skills and initiative to follow up on pending and open items.
Ability to successfully complete all pre-employment screenings and activities in a timely manner.

Responsibilities

Oversee employee onboarding, employee changes, employee terminations, I-9 compliance, annual background check compliance, employee file maintenance, routine audits, reporting, special projects, and general administrative tasks while maintaining confidentiality and discretion.
Act as an ADP administrator by navigating ADP functionality, resolving issues, implementing system process improvements, and responding promptly to user questions.
Oversee new-hire processing, employee status changes, and employee terminations; collaborate with talent acquisition, finance, and internal teams to improve status-change processes.
Create, organize, and categorize employee files, and respond to internal and external file-access requests.
Process employee terminations and changes in the ADP human resources information system.
Develop and improve training offerings and related materials, and draft routine human resources correspondence.
Respond to employment verification requests and oversee credentialing requests.
Support drafting routine correspondence, communications, and paperwork.
Monitor human resources inboxes, respond to routine employee and manager requests, and escalate non-routine items as appropriate.
Support onboarding for new hires, including pre-hire tasks; serve as a first point of contact for new team members and promptly answer their questions.
Identify operational improvement opportunities and partner with cross-functional teams to implement solutions.
Create and analyze standard human resources reports and respond to ad hoc reporting requests.
Assist with reviewing, testing, and implementing human resources technology upgrades.
Support new and ongoing human resources special projects, including compensation, performance management, engagement, and diversity.
Provide backup support for other human resources responsibilities as needed.

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

The Human Resources Coordinator is responsible for overseeing employee onboarding, employee changes, employee terminations, I-9 compliance, annual background check compliance, employee file maintenance, routine audits, reporting, special projects, and general administrative tasks with confidentiality & discretion. Reporting to the Director, Human Resources, you will collaborate with finance, talent acquisition, and other members of the team at ConvenientMD to support and improve the employee experience.

Your Impact

Act as an ADP Admin by navigating ADP functionalities, resolving issues, and working to implement system process improvements; provide timely response to user questions.
Independently oversee new hire processing, employee status changes, and employee terminations; collaborate with talent acquisition, finance, and other internal teams to improve processes around status changes.
Create, organize, and categorize employee files; respond to requests for file access from inside and outside sources.
Process employee terminations and changes in our ADP HRIS system.
Develop/improve training offerings and corresponding training materials; draft routine HR correspondence.
Respond to all employment verification requests.
Oversee credentialing requests.
Support the drafting of routine correspondence, communications, and paperwork.
Monitor HR inboxes, respond to routine requests employee and\or manager requests; escalate non-routine items when appropriate.
Support the employee onboarding processes for new-hires including any\all pre-hire tasks.
Act as the first touch-point for new team members as they enter into ConvenientMD; answer new-hire questions and respond promptly to questions.
Identify opportunities for improvement in existing operations; partner with cross functional teams as needed to implement improvement solutions.
Create and analyze standard HR reports, respond to ad-hoc reporting requests as-needed.
Assist in the review, testing, and implementation of HR technology upgrades.
Support new and ongoing human resources special projects (compensation, performance management, engagement, diversity, etc.).
Provides backup, as needed for other HR related responsibilities.

Who You Are

0-3 years of experience in employee onboarding, employee relations, reporting, and HRIS administration.
Bachelor’s Degree in Human Resources/Business Administration or equivalent combination of relevant education, training, and experience strongly preferred.
Strong computer skills including the MS Office suite, and Smartsheet.
1+ Years of experience using HRIS systems, preferably ADP’s Workforce Now.
Exceptional attention to detail with an ability to complete all work with a high level of accuracy; strong organizational skills.
Analytical mindset with proficiency in data analysis and reporting.
Able to maintain confidentiality and handle sensitive information with discretion.
Excellent customer service skills; strong initiative to follow-up on pending/open items.
Able successfully complete all pre-employment screenings/activities in a timely manner.

Why You'll Love Working With Us

Collaborative team environment that encourages professional growth
Urgent care services at no cost to our team members and their families
Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
401k match after one year of service
Access to our primary care (depending on location)
Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

ConvenientMD

Walk-in urgent care with telehealth

ConvenientMD operates urgent care clinics and offers virtual care to deliver quick, affordable medical services without requiring appointments. Patients receive in-person care through walk-in visits for non-life-threatening illnesses or injuries, with on-site labs, X-rays, vaccinations, and prescription services, plus remote visits via telehealth. Its model combines immediate access with transparent self-pay pricing, alongside a broad range of services that cover urgent, primary, and preventive care. The goal is to make healthcare more convenient and affordable for communities by improving access and reducing barriers to essential medical services.

Company size: 501-1,000
Company stage: Early VC
Total funding: $6.9M
Headquarters: Portsmouth, NH
Founded: 2012

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