Mailroom Associate

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Mailroom Associate – JLL

What this job involves: We are seeking an energetic and reliable Mailroom Associate to support operations at our client site in Reston, Virginia. This role is responsible for ensuring efficient mailroom, shipping, office support, and workplace services operations while delivering a high level of customer service. The ideal candidate is highly organized, detail-oriented, and able to manage multiple responsibilities in a fast-paced environment. This position plays an important role in maintaining daily workplace functionality and supporting a positive employee experience.

What your day-to-day will look like:

• Receive, sort, and distribute incoming USPS, courier, and overnight mail and packages on the same day of receipt.
• Process outgoing shipments through FedEx, UPS, USPS, and apply appropriate postage to outgoing mail.
• Maintain office and mailroom supply inventory, including copy paper, toner, postage, and kitchen supplies.
• Support office equipment functionality by responding to copier issues, clearing paper jams, and replacing interchangeable components when needed.
• Maintain cleanliness and organization of kitchens and common areas by restocking supplies and wiping down counters and equipment daily.
• Conduct facility walkthroughs to identify maintenance concerns and submit Corrigo work orders as needed.
• Respond to and manage Mail Services-related Corrigo tickets within established timelines and maintain accurate workflow and activity reporting.

Required Qualifications:

• High school diploma or equivalent required.
• 1–2 years of experience in mailroom, office services, facilities support, or a related field.
• Strong customer service and communication skills with the ability to provide professional, white-glove service.
• Ability to manage multiple tasks independently while maintaining strong attention to detail.
• Reliable transportation and a clean driving record required.
• Ability to stand and walk for extended periods throughout the workday.
• Ability to lift, move, and carry materials up to 50 pounds occasionally.

Preferred Qualifications:

• Experience using Corrigo or similar facilities/work order management systems.
• Familiarity with shipping and mailing processes for USPS, FedEx, and UPS.
• Basic knowledge of reprographic and office equipment operations.
• Experience supporting workplace services or facilities operations in a corporate environment.
• Strong organizational and time management skills.
• Ability to work effectively in a team-oriented environment.
• Proficiency with basic computer applications such as Microsoft Outlook and Excel.

Location: San Diego, CA

Work Shift: 7:00 am to 4:00 pm Monday to Friday.

Salary: $21.83

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

45,406.00 – 45,406.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Diego, CA

Job Tags:

Access Control (AC), Customer Service, Emergency Response, Facility Management, Inventory Management, Multitasking, Office Administration, People Management, Process Improvements, Supervision, Vendor Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.