Barista

Job Description

About The Role:
The Barista in our Starbucks department prepares or serves specialty coffee or other beverages. Serves food such as baked goods or sandwiches to customers. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

What You'll Do:

• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Prepare or serve menu items, such as sandwiches or salads. Serve prepared foods, such as muffins, bagels, scones, croissants, etc. Weigh, grind, or pack coffee beans for customers.
• Take customer orders and convey them to other employees for preparation. Receive and process customer payments.
• Provide customers with product details, such as coffee blend or preparation descriptions. Describe menu items to customers or suggest products that might appeal to them.
• Clean or sanitize work areas, utensils, or equipment. Wash dishes.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. Wrap, label, or date food items for sale.
• Stock customer service stations with paper products or beverage preparation items. Order, receive, or stock supplies or retail products.
• Create signs to advertise store products or events. Set up or restock product displays.

Skills

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager or shift supervisor so that the team can respond as necessary to create the Third Place environment during each shift.
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
• Follows health, safety and sanitation guidelines for all products.

Qualifications

Minimum Qualifications

• Minimum 1 year Barista and or equivalent work experience
• High school diploma or equivalent
• Barista Certification
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team and build relationships

Preferred Experience

• Previous and/or current work experience at a coffee shop or Starbucks

Additional Information

Why Join Our Team?

At the Ala Moana Hotel by Mantra, we believe that taking care of our guests starts with taking care of our team members. Here is a look at what we offer:

• Health & Wellness: Comprehensive Medical, Dental, Vision, and Drug coverage to keep you and your family healthy, plus access to our Employee Assistance Program (EAP) for mental health and wellness support.
• Time to Recharge: Paid vacation, sick leave, and holidays because we know that rest and balance matter.
• Getting Here: Parking options available and a bus subsidy to help offset your commute costs.
• Dining: Enjoy a complimentary meal during your shift in our Team Member Cafeteria.
• Looking Sharp: Uniforms provided or dry-cleaning allowance so you always feel your best.
• Travel Perks: Exclusive hotel discounts through Accor's global network of properties worldwide.
• Growth & Development: Access to training, development programs, and career growth opportunities because we are invested in your future.
• Community & Culture: Our Heart Committee organizes engagement events, community service initiatives, and wellness activities to keep our team connected, inspired, and thriving.

Salary:

$27.55- $34.44 per hour

Salary offer is based on a number of factors such as job-related knowledge, skills and experience. Our company offers a competitive benefits package on top of base.

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Compensation: 27.55 to 34.44 (USD) (HOURLY)