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Full-Time

Accounts Payable Accountant III

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

Remote in USA

Candidate should reside in the DC metro area.

US Citizenship Required

Category
Bookkeeping
Cost Accounting
Accounting
Requirements
  • Bachelor's degree and 5-7 years of relevant industry experience, Costpoint (T&E module) strongly preferred.
  • U.S. Citizenship
  • Experience with Microsoft Office, Excel and SharePoint (or another workflow tool)
Responsibilities
  • Responsible for individual training of employees in T&E module
  • Monitors Expense email inbox and answers questions / issues submitted by employees.
  • Reviews Expense Reports and Expense Authorizations for accuracy and compliance with TSC policy and FTR/JTR guidelines
  • Performs random reviews of Expense Reports reviewed by other Expense team members to ensure all issues are being addressed by the team.
  • Assists Expense team members with their questions and/or issues.
  • Monitors submitted Expense Reports and Expense Authorizations not properly moving through the approval workflow and addresses any issues.
  • Performs daily export and import of T&E files to Costpoint for reimbursement Processing and posts the imported vouchers.
  • Communicates with Expense Supervisor regarding unresolved issues and/or consistent problems that need to be addressed.
  • Other duties as assigned by AP Manager

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company assists clients in understanding their customers' journeys and identifying areas for improvement by using techniques like customer journey mapping and usability testing. After pinpointing these opportunities, TSC helps clients transition to digital solutions that enhance customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively involves testing and refining solutions to ensure they meet customer needs. The goal of TSC is to create happier customers, which in turn drives better business outcomes for their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

N/A

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at TSC offers the opportunity to be part of a global team, providing exposure to diverse markets and cultures.
  • The backing of Sitel Group provides job security and access to a wide range of resources and professional development opportunities.
  • TSC's emphasis on innovative customer experience solutions means employees are constantly engaged in cutting-edge projects that drive real business impact.

What critics are saying

  • The competitive nature of the digital customer experience industry means TSC must continuously innovate to stay ahead.
  • Being part of a large organization like Sitel Group could lead to bureaucratic challenges and slower decision-making processes.

What makes TSC unique

  • TSC's global presence with offices in Miami, Paris, Sao Paolo, and London allows it to offer localized customer experience solutions, unlike competitors with a more limited geographic reach.
  • As a member of Sitel Group, TSC leverages a vast network of over 75,000 professionals, providing a depth of resources and expertise that smaller agencies cannot match.
  • TSC's focus on customer journey mapping and usability testing ensures that their solutions are data-driven and tailored to specific client needs, setting them apart from agencies that offer more generic services.