Full-Time

Accounts Payable Accountant III

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

No H1B Sponsorship

Remote in USA

Candidate should reside in the DC metro area.

US Citizenship Required

Category
Bookkeeping
Cost Accounting
Governmental Accounting
Accounting
Requirements
  • Bachelor's degree and 5-7 years of relevant industry experience, Costpoint (T&E module) strongly preferred.
  • U.S. Citizenship
  • Experience with Microsoft Office, Excel and SharePoint (or another workflow tool)
Responsibilities
  • Responsible for individual training of employees in T&E module
  • Monitors Expense email inbox and answers questions / issues submitted by employees.
  • Reviews Expense Reports and Expense Authorizations for accuracy and compliance with TSC policy and FTR/JTR guidelines
  • Performs random reviews of Expense Reports reviewed by other Expense team members to ensure all issues are being addressed by the team.
  • Assists Expense team members with their questions and/or issues.
  • Monitors submitted Expense Reports and Expense Authorizations not properly moving through the approval workflow and addresses any issues.
  • Performs daily export and import of T&E files to Costpoint for reimbursement Processing and posts the imported vouchers.
  • Communicates with Expense Supervisor regarding unresolved issues and/or consistent problems that need to be addressed.
  • Other duties as assigned by AP Manager

TSC is a global digital customer experience agency that focuses on enhancing the relationships between customers and brands. The company helps clients improve customer satisfaction by identifying opportunities through customer journey mapping and usability testing. TSC also assists in explaining the advantages of digital transformation and develops solutions that lead to better customer experiences. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the Sitel Group, which has a vast network of customer experience services worldwide. The goal of TSC is to ensure that brands do not settle for subpar customer experiences, ultimately driving better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in digital solutions.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies are a trend TSC can leverage to expand service offerings.

What critics are saying

  • Emerging digital CX agencies may offer lower-cost innovative solutions.
  • Rapid AI advancements could outpace TSC's current technological capabilities.
  • Stricter data privacy regulations may limit TSC's data utilization.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for digital CX.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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