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Nestle

Global branded foods and beverages producer

Key Account Manager - Hospital Pharma Accounts

Account ManagementUpdated on Nov 14
Full-timePalo Alto, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 6–7 years of pharmaceutical sales experience with demonstrated success selling specialty medical products into hospitals, such as medical devices, infectious disease, rare disease, or gastrointestinal products, is required.
  • Fluency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, is required.
  • Strong oral and written communication, presentation, organizational, and stakeholder-management skills are required, including the ability to develop and maintain strong cross-functional stakeholder relationships.
  • Ability to work under pressure to meet tight deadlines with minimal supervision is required.
  • Current or prior strategic account-planning experience, strong business acumen, and strong financial and analytical skills are required.
  • Knowledge of value-based selling and experience with negotiating, clinical influence, account penetration, and call planning are required.
  • Ability to work through change management and adapt to change is required.
  • Ability to meet or exceed sales targets and work in a data-driven manner is required.
  • Willingness and ability to travel at least 50% or more based on team, territory-client, or business needs is required.

Responsibilities

  • Develop accounts and plan by identifying each account's business model, processes, key decision makers, influencers, and protocols, with a focus on patient discharge and transition of care.
  • Drive growth among hospital accounts, gastrointestinal and critical-care targets, and new accounts, while meeting or exceeding sales and profit objectives in assigned accounts and territory.
  • Educate targeted healthcare providers in the assigned territory about the benefits of Vowst, a novel gastrointestinal therapy.
  • Develop and assess hospital account protocols and the infectious-disease and gastrointestinal healthcare environment, then create and execute a concise, compliant, professional, and persuasive account-management and selling process that addresses customer needs and prompts action.
  • Develop and communicate a deep scientific understanding of gastrointestinal disorders and assigned and competing products in the gastrointestinal marketplace.
  • Cultivate and maintain long-term business relationships with key accounts and key opinion leaders in the gastrointestinal community.
  • Develop and implement a territory-specific business plan and use available resources to foster sales success.
  • Convey complex clinical and reimbursement product information effectively to key stakeholders in a highly competitive marketplace.
  • Use a customer-centric, needs-based selling approach with targeted healthcare providers and accounts.
  • Use sales-reporting systems regularly to prepare for calls, record and track sales activity, and gather market-intelligence data.
  • Organize meetings and deliver content to healthcare professionals on gastrointestinal health and nutrition, aligned with customer-defined account objectives and metrics.
  • Conduct promotional programs for professional audiences and attend local, regional, and national meetings as directed.
  • Work collaboratively with internal and external partners to make introductions and connect with hospital personnel.

Desired Qualifications

  • An advanced degree in Nursing, Dietetics, an MBA, or a Pharm.D. is highly preferred.
  • Current or prior experience with data systems such as Power BI, Salesforce, Circana, or similar systems is preferred.

About the Company

Nestle

Global branded foods and beverages producer

Nestlé manufactures and markets branded foods, beverages, pet care, and nutrition products in about 185 countries. Its products are produced at scale and distributed through retail, foodservice, and direct-to-consumer channels, backed by a global R&D network. Distinctive factors include its enormous global footprint, a diversified lineup from coffee to pet care to infant nutrition, and the combination of retail plus professional channels. Its goal is to provide reliable, high-quality nutrition to people worldwide while advancing nutrition science through its research and brands.

Company size
10,001+
Company stage
IPO
Headquarters
Vevey, Switzerland
Founded
1866

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