Full-Time
Lead Salesforce Architect
Workplace Solutions
Kunai
51-200 employees
End-to-end product development for enterprises
No salary listed
Remote in USA
Remote
 Sales & Solution Engineering (1) |
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- 5+ years of experience as an enterprise Salesforce Architect across Sales, Service, and Experience Clouds with a focus on enhancing user experience and service quality.
- Deep understanding of customer support, case management, and digital self-service frameworks within Salesforce.
- Proven ability to map and design user and customer journeys and translate them into scalable, maintainable technical architecture.
- Experience with domain-driven design, event-driven architectures, and modern API development on the Salesforce platform.
- Familiarity with operational metrics such as response time, user satisfaction, and first contact resolution.
- Effective communication skills with a track record of aligning cross-disciplinary teams around architecture and experience goals.
- Commitment to agile delivery practices, continuous learning, and fostering an inclusive team environment.
- Knowledge of the SAFe framework and Agile Release Train (ART) is preferred.
- Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required.
- Lead architecture design and implementation for end-to-end Salesforce solutions focused on customer experience, usability, scalability, and system reliability.
- Develop and execute the Salesforce team’s strategic roadmap within Workplace Solutions, aligning technical decisions with business priorities.
- Collaborate with business stakeholders and UX experts to map customer and user journeys; transform insights into technical enhancements.
- Architect integrations among Salesforce and other enterprise platforms, improving workflows and supporting personalized customer engagements.
- Drive innovation by exploring and applying emerging Salesforce technologies and architectural best practices.
- Actively participate in Agile Release Train (ART) events—such as PI Planning and backlog refinement—providing guidance to accelerate iterative delivery.
- Mentor engineers, analysts, and product owners on customer-centric architecture and promote a culture of continuous improvement.
- Travel to Omaha as necessary to partner directly with cross-functional teams.
- Salesforce Architect or Consultant certifications.
- Experience in group benefits, insurance, or related industries.
- Familiarity with customer data platforms (CDPs), feedback mechanisms, and analytics tools.
- Hands-on experience with AWS, event streaming platforms (e.g., Kafka), and integration tools such as MuleSoft.
Kunai is a software development partner that helps established companies and fast-growing startups turn ideas into scalable, shipped digital products. It combines engineers, designers, and product managers to take concepts from napkin sketches to live products used by millions, offering end-to-end execution and long-term partnerships. Unlike some vendors that work in silos, Kunai emphasizes enduring collaboration—evidenced by a long-term relationship with Capital One that led to a partial acquisition and a portfolio spanning four major payment networks, four top-ten US banks, seven Fortune 500 technology companies, and ten unicorn startups. The company’s goal is to turn ideas into reliable, scalable products and maintain lasting relationships that help clients grow."
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
San Ramon, California
Founded
2001
Simplify's Take
What believers are saying
- PwC acquisition integrates Kunai's 500 engineers into financial practice.
- Enhances PwC's payments processing and AI modernization for banks.
- Expands reach to PwC's global banking clients post-2026 acquisition.
What critics are saying
- Engineers defect to Thoughtworks and Slalom within 3-6 months.
- Unicorn clients shift to rivals after PwC integration in 6-12 months.
- FTC antitrust probe unwinds acquisition in 12-18 months.
What makes Kunai unique
- Kunai specializes in AI, cloud, and data engineering for financial services.
- Serves top 10 US banks, payment networks, and unicorns like Plaid.
- Transforms napkin sketches into products for millions of users.
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Benefits
Fully remote
Flexible hours & vacation time
Learning & development
Health, dental, & vision
Parental leave
Career coaching
Company News
PwC US has agreed to acquire nearly all assets of Kunai, a software consultancy specializing in AI and cloud-first platforms for the financial services sector. This strategic acquisition supports PwC's commitment to enhancing client services.
PwC US announces agreement to acquire Kunai.
Sandeep Sood, Founder and CEO of Kunai, has spent the past two decades building elite software teams. In 2015, he sold his first agency, Monsoon, to Capital One, where he spent the next three years gaining firsthand experience in how financial products are developed within a large corporation. This experience now informs the work at Kunai, enabling the company to deliver even more effective solutions.Kunai develops full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Leveraging a team of skilled designers, developers, and product managers, Kunai transforms ideas from initial concepts to large-scale deployment. By focusing on modernization and emerging industry trends, the company helps clients optimize their operations and position themselves for long-term growth in the evolving financial landscape.We discuss the future of AI, fintech, and stablecoins.What inspired you to start Kunai after your experience at Capital One, and how did your time at Monsoon and Capital One shape your approach to building Kunai?At Monsoon, I spent twenty years working with financial institutions from the outside – as a vendor. After our acquisition by Capital One, I learned what it was like to sit at the other side of the table – as an executive who managed teams and vendors