Global Financial Crimes Compliance Manager

As Global Financial Crimes Compliance Payments Latin America & Canada Manager, you will support financial crimes risk management for the Payments business across Latin America and Canada. Reporting to the Head of Global Financial Crimes Compliance Payments, Latin America and Canada, you will provide independent financial crimes compliance oversight and challenge across client onboarding, specialized due diligence, new products, business initiatives, significant financial crimes matters, and broader Payments-related risks. You will partner with regional and local Global Financial Crimes Compliance teams, Payments stakeholders, Sales, and other control functions to identify, assess, escalate, and support mitigation of financial crimes risks.

Job Responsibilities

Financial Crimes Compliance Oversight & Specialized Due Diligence

• You will provide Global Financial Crimes Compliance coverage for the Payments business across Latin America and Canada, supporting identification, assessment, escalation, and mitigation of material financial crimes risks.
• You will lead Specialized Due Diligence reviews for complex and higher-risk customers, including Foreign Correspondent Banks, Non-Bank Payments Service Providers, Virtual or Digital Assets Service Providers, Regulated Gaming Operators, and other elevated-risk customer types.
• You will engage with Sales teams and relevant stakeholders throughout onboarding and review processes to understand customer activities, assess financial crimes controls, and identify material risks and control gaps.

Risk Assessment, Escalations & Governance

• You will lead Compliance-to-Compliance discussions with customers and review due diligence materials, including assessments of Know Your Customer, Sanctions, Anti-Money Laundering transaction monitoring, fraud controls, regulatory examinations, and independent testing.
• You will develop and articulate independent Global Financial Crimes Compliance risk positions, providing clear, timely, and well-supported feedback to senior Payments stakeholders, control partners, and governance forums.
• You will review and provide financial crimes compliance input on escalation materials for regional and global committees, oversee follow-up actions and conditions, and lead escalation of significant financial crimes matters affecting Payments.

Products, Frameworks & Management Information

• You will assess financial crimes implications of new products, services, customer types, jurisdictions, and strategic Payments initiatives, coordinating with regional and local financial crimes compliance teams and relevant functions.
• You will contribute to Payments-related standards, procedures, risk frameworks, governance processes, training, management information, metrics, and risk analyses to support senior-management reporting and decision-making.

Required Qualifications, Capabilities and Skills.

• Bachelor’s degree or equivalent qualification in Law, Finance, Economics, Business Administration, Accounting, International Relations, or a related field.
• Minimum 7 years of relevant experience in financial crimes compliance or a related control function.
• Strong knowledge of financial crimes control frameworks, including Know Your Customer, Anti-Money Laundering transaction monitoring, Sanctions, customer due diligence, and escalation of significant risk matters.
• Understanding of Payments products, cross-border payment flows, correspondent banking, and financial crimes risks linked to evolving payment models and technologies.
• Ability to assess complex customer activities, business models, information, material risks, and control gaps, while exercising sound independent judgment.
• Strong ability to communicate effectively and influence outcomes with senior business stakeholders, Compliance colleagues, and control partners.
• Ability to manage multiple complex matters simultaneously, prioritize based on risk and business needs, and deliver high-quality work within required timeframes.
• Fluency in English and Spanish, with proficiency in Microsoft Office applications including Excel and PowerPoint.

Preferred Qualifications, Capabilities and Skills.

• Postgraduate degree or recognized financial crimes compliance certification.
• Financial crimes compliance experience related to Payments.
• Experience with higher-risk customer types, including Foreign Correspondent Banking, Non-Bank Payment Service Providers, Virtual or Digital Assets Service Providers, and Regulated Gaming Operators.
• Portuguese language skills.
• Willingness to use technology and AI-enabled tools to enhance analysis, productivity, and management reporting.