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Dmg Media

Consumer media, property data, events provider

Director of Subscription Growth

Growth MarketingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least seven years of experience in subscription, membership, or direct-to-consumer growth, including at least three years of people-management experience.
  • Direct accountability for subscription revenue, net subscriber additions, acquisition efficiency, churn, or another meaningful commercial target.
  • A demonstrated record of meeting or exceeding growth and revenue objectives.
  • Strong financial fluency, including cost per acquisition, customer acquisition cost, payback period, contribution margin, cohort performance, and lifetime value.
  • Experience building forecasts, managing budgets, and making investment recommendations.
  • Strong analytical judgment and the ability to turn complex performance data into clear decisions and actions.
  • Experience influencing product, engineering, editorial, analytics, and other teams without direct reporting authority.
  • Strong written and verbal communication skills, including the ability to work effectively across US and international teams.

Responsibilities

  • Own US net subscriber and subscription revenue targets, including forecasting, budgeting, performance reporting, and corrective action.
  • Develop and execute a US growth strategy aligned with global subscription objectives.
  • Allocate investment across channels and initiatives based on expected subscriber value, contribution margin, and payback period.
  • Provide the General Manager and global subscriptions leadership with clear, data-driven assessments of performance, risks, and opportunities.
  • Manage the subscriber journey as one connected system, from anonymous visitor through registration, paid conversion, onboarding, engagement, renewal, and retention.
  • Partner with central product, paywall, pricing, customer relationship management, and analytics teams to translate US market needs into prioritized initiatives.
  • Manage the paid acquisition strategy and oversee campaign performance, channel mix, creative testing, and budget allocation.
  • Create and manage a prioritized testing roadmap across acquisition, registration, paywalls, offers, onboarding, engagement, and retention.
  • Establish an effective operating model with the global subscriptions team and central pricing, paywall, product, customer relationship management, and analytics functions.
  • Work closely with Audience Development, Editorial, Product, Engineering, Analytics, Finance, and Ad Sales.
  • Build strong relationships across New York and London and create clear processes for raising, reviewing, and deciding US proposals.
  • Lead, coach, and develop a small team of subscription-growth specialists.
  • Set clear goals, accountabilities, and operating cadences.
  • Create a culture of commercial ownership, experimentation, collaboration, and continuous learning.
  • Assume ownership of the US subscriber forecast, growth budget, channel mix, and performance-reporting cadence during the first 90 days.
  • Complete an end-to-end funnel and cohort diagnosis covering acquisition through the second billing cycle during the first 90 days.
  • Establish baseline metrics for registration, conversion, acquisition efficiency, engagement, voluntary churn, involuntary churn, and early-life retention during the first 90 days.
  • Present and secure agreement on a prioritized growth plan and experimentation roadmap, including hypotheses, expected impact, resource requirements, and accountable owners during the first 90 days.
  • Establish decision rights and working cadences with the global pricing, paywall, product, analytics, and customer relationship management teams during the first 90 days.

Desired Qualifications

  • Experience in news, publishing, media, digital content, or another high-volume consumer subscription business.

About the Company

Dmg Media

Consumer media, property data, events provider

DMGT manages a diverse portfolio of companies that deliver information, analysis, and entertainment to both businesses and consumers. It operates in three main areas: consumer media (news and entertainment for individuals), property information (data and insights for property professionals), and events & exhibitions (industry gatherings and shows). Its products include high-quality content, data services, and live events that users access through subscriptions, advertising, and fees from event participation. The company differentiates itself through its long-term investment approach and dominant market positions in its sectors, leveraging a mix of content, data, and events to create recurring revenue and scale across its businesses. Its goal is to achieve sustained growth and stability by maintaining these market leadership positions and continually delivering value to clients with reliable information, insights, and experiences.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2008

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