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Charlie Health

Telehealth mental health IOP for youth

Clinical Licensing Specialist

Medical, Clinical & VeterinaryUpdated on Nov 12
Full-timeRemote in USARemote

About the Job

Requirements

  • A Bachelor's degree or equivalent career experience in healthcare is required; behavioral healthcare experience is a plus.
  • Experience with clinician or MD licensing in multiple states is required.
  • Proficient knowledge of The Joint Commission (TJC) Behavioral Health and Health Insurance Portability and Accountability Act (HIPAA) standards is required.
  • At least 2 years of experience is required.
  • Microsoft Office proficiency is required.
  • A proactive mindset and ability to take initiative are required.
  • Strong interpersonal, relationship-building, and listening skills, with a consultative style, are required.
  • Ability to communicate and build rapport at all levels within an organization is required.
  • Strong project management skills, including the ability to manage details in a fast-paced, fluid environment, are required.
  • Ability to work quickly and efficiently while maintaining accuracy is required.
  • Ability to meet goals, document activity, and maintain records is required.

Responsibilities

  • Manage end-to-end state licensing, renewals, permits, and registrations for multi-state mental health providers, including counselors, social workers, marriage and family therapists, nurse practitioners, and psychiatrists.
  • Act as the primary liaison to state licensing boards, proactively managing audits, regulatory changes, scope updates, and board inquiries.
  • Prequalify clinicians for licensure eligibility by evaluating education, exams, supervision history, and professional experience against state-specific requirements.
  • Complete all delegable licensing tasks on clinicians' behalf to accelerate and streamline licensure timelines.
  • Coordinate background checks, fingerprinting, and related compliance services in accordance with state board requirements.
  • Oversee and execute licensure renewals, ensuring timely submissions, follow-up, and ongoing compliance.
  • Maintain expertise in state-specific licensing laws and regulations, and document and continuously improve state-by-state processes to ensure consistency and audit readiness.
  • Research continuing education unit (CEU) requirements and notify clinicians of renewal deadlines and compliance obligations.
  • Educate internal and cross-functional stakeholders on licensing regulations, updates, and compliance considerations as needed.
  • Keep records of licensing activities and meet monthly, quarterly, and annual licensing goals.

Desired Qualifications

  • Behavioral healthcare experience is a plus.

About the Company

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Charlie Health

Telehealth mental health IOP for youth

Charlie Health provides online mental health treatment for youth through a telehealth platform, centered on a virtual Intensive Outpatient Program (IOP). The IOP combines individual therapy, group sessions, and peer support, and can be started within 24 hours with morning, afternoon, and evening sessions Monday through Saturday. Clients can pay out-of-pocket or via insurance, with quick online coverage checks and a 24/7 Admissions Team to help with enrollment. It differentiates itself by focusing on youth, offering rapid enrollment and admissions alongside data-backed outcomes that show improvements in severe symptoms, with the goal of expanding access to outpatient-like, evidence-based care.

Company size
1,001-5,000
Company stage
Seed
Total funding
$850K
Headquarters
Bozeman, MT
Founded
2020

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