Director of Engineering - Agentic AI and Architecture

Director of Engineering, Agentic AI and Architecture

The Director of Engineering, Agentic AI and Architecture, is a hands-on individual contributor role that reports to the CTO and is responsible for shaping CreatorIQ’s Agentic AI architecture while advancing the broader technical architecture of our platform. This role will help define how agentic capabilities are designed, evaluated, governed, and brought into production, while also driving architectural modernization, platform consistency, scalability, and sustainable engineering velocity across CreatorIQ. This is a remote, full-time role with approximately 10-20% travel to our engineering hubs or customer locations.

In this role, you’ll get to:

• Define and evolve CreatorIQ’s architecture strategy across Agentic AI and the broader SaaS platform, aligning technical direction with product and business priorities.

• Design architectural approaches for agentic systems, including agent orchestration, multi-agent patterns, retrieval-augmented generation, evaluation frameworks, observability, guardrails, and production deployment.

• Create reference implementations that will be used as a general pattern for standardized implementation by the larger org (i.e., infra, observability, etc baked in)

• Establish reusable patterns and technical foundations that enable teams to safely and efficiently build AI-powered and agentic product capabilities within CreatorIQ.

• Lead modernization and platform-unification efforts that reduce architectural complexity, improve scalability and resilience, and create a more coherent technical foundation.

• Evaluate architectural approaches, models, tools, frameworks, and infrastructure options based on product needs, engineering quality, security, maintainability, and operational impact. Work with our head of core platform infra organization to formalize selection, implementation, and rollout of infra.

• Partner closely with the CTO, Product, Engineering, DevOps, Security, and other technical leaders to translate business priorities into durable architecture and execution plans.

• Develop standards for testing, evaluating, monitoring, and governing AI and agentic systems so that new capabilities are reliable, measurable, secure, and aligned with CreatorIQ’s responsible AI practices.

• Influence engineering teams through architecture reviews, prototypes, technical guidance, and hands-on problem-solving, helping teams adopt shared patterns without limiting appropriate autonomy.

• Identify opportunities where Agentic AI and broader architectural improvements can meaningfully enhance CreatorIQ’s products, engineering workflows, and platform capabilities.
  

Who you are and what you’ll need for this position:

• Demonstrated success designing and evolving complex, scalable SaaS platforms and distributed systems.

• Deep expertise in software and systems architecture, including the ability to move between strategic architecture decisions and hands-on technical execution.

• Experience designing or delivering production AI systems, with a strong understanding of agent architecture, orchestration, retrieval patterns, evaluation, observability, guardrails, and operational reliability.

• Proven ability to lead major modernization, migration, refactoring, or platform-unification initiatives across complex technical environments.

• Strong knowledge of cloud-native, event-driven, and service-oriented architectural patterns, with sound judgment around when to standardize and when to preserve flexibility.

• Ability to evaluate emerging AI approaches and technologies critically, separating useful production capabilities from experimentation that is not yet ready to scale.

• Experience influencing senior engineers, architects, and cross-functional partners without relying on formal people-management authority.

• Strong judgment around security, reliability, governance, data considerations, and responsible use when designing AI-enabled systems.

• Excellent communication skills, with the ability to explain complex architectural and AI concepts clearly to technical teams, executives, and non-technical stakeholders.

• A hands-on, experimentation-oriented approach paired with the discipline to turn successful technical exploration into scalable, maintainable production systems.

Confidence can sometimes hold us back from applying for a job. But there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Interested about what we do at CreatorIQ? Please apply!

What you will get from us:

• People: work with talented, collaborative, and friendly people who love what they do.

• Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.

• Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!

• Work/life harmony: 15 days vacation, floating and set holidays, wellness allowance, and paid parental leave.

• Whole Health Package: medical, dental, vision, life, disability insurance, and more.

• Savings: a 401k (USA) plan to help you plan ahead.

• Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

Compensation, benefits, and beyond:

We know that benefits play a significant role in your overall compensation. We invite you to review our benefits and perks.

Who we are:

CreatorIQ is enterprise infrastructure for creator marketing, trusted by more than 1,300 of the world's leading brands and agencies, including Beiersdorf, Delta Air Lines, Dentsu, Google, Nestlé, and Wella. Powered by the Creator Graph®, CreatorIQ's proprietary AI and intelligence foundation grounded in over 11 years of data, it’s built for teams, agents, and the entire enterprise tech stack. With headquarters in Los Angeles and offices in Austin, London, Manila, New York, San Francisco, and Warsaw, CreatorIQ’s global team moves quickly and deliberately because we're setting the pace for an industry that's still being defined.

Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.

At CreatorIQ, different perspectives make our work better. The people we hire come from different backgrounds and think in different ways — and that's exactly what helps us connect with each other, and with the customers and creators we serve.We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, and being a good human, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.