Tutor Me Education

High-dosage tutoring with district partnerships

Educational Operations Specialist

Business OperationsConfirmed live in the last 24 hours

Full-timeRemote in PhilippinesNo salary listed

About the Job

Requirements

A bachelor's degree is required.
At least 2 years of experience in education operations, customer success, program coordination, academic services, or a similar operational role is required.
Experience working successfully in a remote or virtual work environment is required.
Excellent written and verbal English communication skills are required.
Strong organizational skills and exceptional attention to detail are required.
The ability to manage multiple priorities in a fast-paced environment is required.
Strong problem-solving and critical-thinking skills are required.
The ability to build positive relationships with customers, families, and cross-functional teams is required.
The ability to work independently while collaborating effectively across remote teams is required.
Adaptability and the ability to prioritize changing business needs are required.
Proficiency with Microsoft Office, Google Workspace, and cloud-based business applications is required.

Responsibilities

Coordinate the daily operations of virtual tutoring programs from enrollment through completion.
Manage instructor and student schedules to maximize attendance, efficiency, and program utilization.
Monitor live tutoring sessions to ensure quality, attendance, and operational excellence.
Track student academic progress and identify opportunities for additional support.
Ensure accurate execution of academic programs, operational initiatives, and company standards.
Maintain detailed, accurate records across operational systems.
Deliver service and support to students, parents, and families.
Build trusted relationships through proactive communication and timely follow-up.
Resolve scheduling challenges and customer concerns professionally and empathetically.
Conduct regular progress conferences with partner program directors, reviewing student outcomes, adjusting academic plans, and supporting enrollment renewals.
Serve as a knowledgeable and dependable point of contact throughout the student journey.
Support Regional Operations through administrative coordination, scheduling, reporting, and data management.
Manage multiple priorities while meeting deadlines and service standards.
Maintain compliance with company policies, operational procedures, and applicable regulations.
Identify opportunities to improve processes, efficiency, and customer experience.
Collaborate with remote teammates, instructors, and school district partners.
Contribute to special projects and operational initiatives as business needs evolve.
Take ownership of assigned responsibilities and seek ways to improve program outcomes.

Desired Qualifications

Experience supporting K-12 education programs, tutoring organizations, or school districts is preferred.
Experience managing scheduling, workforce coordination, or educational operations is preferred.
Experience working with customer relationship management (CRM) systems, student information systems, or scheduling platforms is preferred.
Bilingual English/Spanish ability is a plus.

Educational Operations Specialist

Tutor Me Education · Philippines (Remote) · Full-time · Posted 2026-06-26

Workplace: remote

Department: International - PH - Ai

Description

At Tutor Me Education, our Educational Operations Specialists are the operational backbone of our student success programs. In this role, you'll ensure that students, families, educators, and school district partners receive an exceptional experience through proactive coordination, seamless execution, and outstanding service.

You'll manage the day-to-day operations of virtual tutoring programs, coordinate instructors and student schedules, monitor student progress, solve operational challenges before they become problems, and build trusted relationships with families and education partners.

This role is ideal for someone who thrives in a fast-paced remote environment, enjoys balancing multiple priorities, and takes pride in delivering an outstanding customer experience.

What you'll do:

Educational Program Operations

Coordinate the daily operations of virtual tutoring programs from enrollment through completion.
Manage instructor and student schedules to maximize attendance, efficiency, and program utilization.
Monitor live tutoring sessions to ensure quality, attendance, and operational excellence.
Track student academic progress and identify opportunities for additional support.
Ensure accurate execution of academic programs, operational initiatives, and company standards.
Maintain detailed, accurate records across operational systems.

Student & Family Success

Deliver exceptional service and support to students, parents, and families.
Build trusted relationships through proactive communication and timely follow-up.
Resolve scheduling challenges and customer concerns with professionalism and empathy.
Conduct regular progress conferences with partner program directors, reviewing student outcomes, adjusting academic plans, and supporting enrollment renewals.
Serve as a knowledgeable and dependable point of contact throughout the student journey.

Operational Excellence

Support Regional Operations through administrative coordination, scheduling, reporting, and data management.
Manage multiple priorities while consistently meeting deadlines and service standards.
Maintain compliance with company policies, operational procedures, and applicable regulations.
Identify opportunities to improve processes, efficiency, and customer experience.
Collaborate effectively with remote teammates, instructors, and school district partners.

Additional Responsibilities

Contribute to special projects and operational initiatives as business needs evolve.
Take ownership of assigned responsibilities and continuously seek ways to improve program outcomes.

Requirements

Qualifications

Bachelor's degree.
2–4 years of experience in education operations, customer success, program coordination, academic services, or a similar operational role.
Experience working successfully in a remote or virtual work environment.
Excellent written and verbal English communication skills.
Strong organizational skills with exceptional attention to detail.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving and critical thinking skills.
Proven ability to build positive relationships with customers, families, and cross-functional teams.
Comfortable working independently while collaborating effectively across remote teams.
Highly adaptable with the ability to prioritize changing business needs.
Proficiency with Microsoft Office, Google Workspace, and cloud-based business applications.

Preferred Qualifications

Experience supporting K-12 education programs, tutoring organizations, or school districts.
Experience managing scheduling, workforce coordination, or educational operations.
Experience working with CRM, student information systems, or scheduling platforms.
Bilingual (English/Spanish) is a plus.

Benefits

Fully Remote!

PTO

Etc.

Apply

Apply at Tutor Me Education

About the Company

Tutor Me Education

High-dosage tutoring with district partnerships

Tutor Me Education runs high-dosage tutoring programs for K-12 students by partnering with school districts and families. It starts with assessments to build individualized, data-driven plans and offers in-person or virtual tutoring in one-on-one or small groups, with added SEL support and STEAM enrichment, all aligned to state standards. The service uses credentialed teachers and advanced-degree staff, and continuously monitors progress to adjust instruction. Its goal is to reduce learning loss and lift student achievement through scalable, partner-based tutoring.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2010

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