Inactive
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Accenture

Advises businesses and runs their technology

HR Service Delivery Analyst

HR Operations & CoordinationPosted on Oct 16
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A graduation qualification is required.
  • Three to five years of relevant experience in talent acquisition administration or recruitment support, including advanced interview scheduling and coordination, candidate communication and stakeholder coordination, applicant tracking system data entry and maintenance, reporting support, offer documentation, and recruitment administration.
  • Flexibility with respect to shift timings is required.
  • Knowledge of the Workday Recruiting module is required.
  • Strong verbal and written communication, including sentence mastery, vocabulary, fluency, and pronunciation, is required.
  • Customer service orientation and the ability to engage candidates and stakeholders professionally are required.
  • Proficiency in Microsoft Office Excel, Word, and PowerPoint for tracking, reporting, and documentation is required.
  • Strong email writing skills with clear, professional, and structured communication are required.
  • Working knowledge of applicant tracking systems, SmartRecruiter, and recruitment trackers is required.
  • High attention to detail and data accuracy are required.
  • Time management, prioritization, and coordination skills are required.
  • Ability to work collaboratively with recruiters, sourcers, and hiring managers is required.
  • Understanding of recruitment processes, recruitment process outsourcing models, and administrative best practices is required.

Responsibilities

  • Provide advanced administrative and coordination support across the recruitment lifecycle to ensure smooth, timely, and compliant hiring operations.
  • Support recruiters and sourcers across multiple roles and geographies with interview scheduling, candidate communication, documentation management, system updates, and reporting.
  • Support the talent acquisition team as an APAC recruitment administrator across the end-to-end recruitment process, ensuring coordination, compliance, and timely communication with candidates and internal stakeholders.
  • Schedule interviews across multiple time zones.
  • Maintain and update applicant tracking systems with candidate information.
  • Coordinate background checks, drug tests, and onboarding documentation.
  • Communicate with candidates regarding interview logistics, feedback, and next steps.
  • Prepare and send offer letters and other employment-related documents.
  • Ensure compliance with United States labor laws and internal hiring policies.
  • Generate recruitment reports and dashboards as needed.
  • Assist with job postings on various job boards and social media platforms.
  • Liaise with hiring managers to ensure timely feedback and process updates.
  • Maintain data accuracy, adhere to recruitment processes, support service-level agreements, and provide a consistent candidate experience.

Desired Qualifications

  • Exposure to recruitment processes, especially in the travel and aviation industry.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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