Key Account Manager
About the job
- A college degree in Business, Supply Chain, or a related field is preferred.
- At least 3 years of industrial sales or account management experience.
- Manufacturing or industrial distribution experience is preferred.
- Strong analytical, communication, and presentation skills.
- Ability to build customer relationships and work effectively across teams.
- Manage and grow assigned key customer accounts.
- Drive sales growth, profitability, and margin improvement.
- Manage customer inventory programs and optimize stocking levels.
- Partner with internal teams to resolve supply chain issues and meet customer key performance indicators.
- Monitor pricing, contracts, cost recovery, payment terms, and account profitability.
- Lead continuous improvement initiatives, including vendor-managed inventory, Kanban, inventory reduction, and cost savings.
- Conduct customer visits, quarterly business reviews, and executive business updates.
- Communicate market trends, pricing changes, and new program launches.
About the company
Martin Supply sells industrial tools, safety equipment and production components to manufacturers, from small machine shops to large plants. Its supply business covers maintenance and repair purchases as well as fasteners and parts that go into finished products. Customers buy items such as cutting tools, abrasives and protective gear through its sales teams and online store, while managed inventory and vending services keep supplies close to the production floor. The company also sources parts and runs plant storerooms, combining product sales with services that organize purchasing and replenishment. Founded in 1934, Martin Supply is headquartered in Florence, Alabama.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Florence, AL
Founded
1934
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Simplify's Take
What believers are saying
- Full-time employees receive core coverage: Martin lists medical, dental, vision, paid time off and a retirement savings plan.
- Safety customers get fitting support: Martin pairs protective equipment with fit testing and instruction.
- Martin lowers systems barriers for customers: integrated procurement works with any enterprise resource planning system.
What critics are saying
- Supply-site roles put Martin staff at client facilities, separate from its corporate office and branches.
- Customer rules constrain procurement: Martin accommodates preferred local suppliers and sets purchasing parameters to control spending.
- Price changes expose orders to cancellation: Martin notifies customers before shipment and permits cancellation when prices change.
What makes Martin Supply unique
- Martin teaches factory newcomers in one day: its eight-hour safety course targets new hires, entry-level workers and contractors.
- Martin goes beyond standard measuring tools: its measurement specialists supply custom-built precision measurement solutions.
- Fastening customers get regular visibility: Martin includes customized daily, weekly or monthly reporting in every fastening solution.
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