Product Analyst
About the job
- Proven experience as a Product Analyst, Business Analyst, or similar role (5–8 years preferred).
- Strong knowledge of Azure DevOps for managing requirements and product backlogs.
- Experience with Mainframe systems, DB2 databases, SQL, and data validation.
- Familiarity with Agile methodologies (Scrum/SAFe) and cross-functional team collaboration.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
- Exposure to PL/SQL, EDI Mapping, enterprise integration, and data flows across legacy and modern platforms.
- Core competencies: requirements elicitation, process modeling, workshop facilitation, and analytical thinking.
- Excellent written and verbal communication skills with strong stakeholder management ability.
- High attention to detail, strong organizational and time-management skills, and a problem-solving mindset.
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related discipline.
- Combination of university education and hands-on business/domain experience is valued
- Translate business processes, goals, and terminology into technical requirements, user stories, and acceptance criteria.
- Act as a proxy product owner for designated business domains, offering functional expertise and guidance.
- Collaborate with product owners, stakeholders, and cross-functional teams to analyze, document, and refine product requirements.
- Manage and prioritize product backlog items in Azure DevOps based on business value, dependencies, and stakeholder inputs.
- Prepare communications, presentations, and documentation on system enhancements, alternatives, and recommended solutions.
- Analyze business workflows to identify opportunities for process improvement, efficiency gains, and automation.
- Validate, interpret, and analyze data from Mainframe environments, DB2 databases, and SQL queries to support decision-making.
- Contribute to building business cases by gathering data, identifying issues, and documenting components under senior guidance.
- Support Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.
- Develop schedules of tasks based on overarching project timelines and keep stakeholders informed on progress.
- Participate in system testing, UAT, and production validation to ensure solution accuracy and quality.
- Work independently on projects of low to moderate complexity and with minimal supervision on more complex initiatives.
- Build, maintain, and enhance strong relationships with business partners through active listening, consistent communication, and accountability.
- Understand stakeholder needs and expectations to deliver clear, value-driven solutions.
- Demonstrate trust, influence, and adaptability to meet evolving business requirements.
- Create business and functional requirement documents, process flows, guidelines, and technical communication materials.
- Develop and maintain dashboards, reports, and metrics using Microsoft Office tools to track product performance and project progress.
- Seek relevant information to ensure clarity and accuracy of technical communication tailored to different audience groups.
- Apply an understanding of financial, ROI, and market principles to support strategy development.
- Identify inefficiencies within work processes and apply innovative ideas or established tools to improve outcomes.
- Continuously pursue opportunities for system, workflow, and product improvements.
About the company
United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.
Company Size
10,001+
Company Stage
IPO
Headquarters
Atlanta, Georgia
Founded
1907
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Simplify's Take
What believers are saying
- The Amazon cutback is finished: UPS completed it and raised 2026 revenue guidance to $91.2 billion in July 2026.
- Medical shipping is expanding: UPS closed its $1.6 billion purchase of Canadian cold-chain carrier Andlauer in November 2025.
- Driving jobs pay well: full-time UPS drivers' average top rate reaches $49 an hour before the contract ends in 2028.
What critics are saying
- Operations jobs are shrinking: in January 2026, UPS planned up to 30,000 role cuts for the year, mostly through attrition.
- The network keeps contracting: in January 2026, UPS slated 24 more building closures after shutting 93 in 2025.
- Union relations are tense: in January 2026, Teamsters chief Sean O'Brien attacked UPS's renewed driver buyout offer.
What makes United Parcel Service unique
- Union rules shape the job: about 340,000 UPS Teamsters work under North America's largest private-sector labor contract.
- Its own air hub sets the pace: Louisville's Worldport sorts about 400,000 packages an hour with over 7,000 workers.
- Healthcare is its chosen growth lane: UPS set a goal of $20 billion in health care logistics revenue by 2026.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development Budget
Growth & Insights and Company News
6 month growth
-4%1 year growth
-4%2 year growth
-4%General Mills is the better high-yield dividend stock than UPS, according to a comparison of the two. General Mills yields 7.7% and UPS 7.0%, but neither dividend grew much in its latest fiscal year: up 1.7% at General Mills and 0.6% at UPS. The difference is cash cover. UPS's dividend took 99% of free cash flow over the twelve months to June 30, 2026, against 85% at General Mills. UPS expects about $5.5 billion in free cash flow this year against about $5.4 billion of planned dividends. UPS raised its 2026 outlook on July 28 after finishing its Amazon glide-down. General Mills expects adjusted operating profit to fall 8% to 13% in fiscal 2027. General Mills will hold its dividend flat while it cuts debt to its 3x net debt to EBITDA target. Its chief financial officer expects that to take at least a couple of years.
Enterprise Products Partners is the better high-yield dividend stock than UPS, according to a TIKR comparison, because its payout has more room to grow. As of October 9, 2026, UPS yields 7.0% and Enterprise yields 6.3%. UPS paid $5.41 billion in dividends from $5.46 billion of free cash flow in the twelve months to June 30, 2026, a 99% payout ratio. Its dividend per share rose just 0.6% in fiscal 2025. Enterprise's distributable cash flow covered its distribution 1.69x in fiscal 2025, and it reported a record $2.3 billion of operational distributable cash flow in the second quarter of 2026. Its cost is debt: 3.2x net debt to EBITDA, against 1.6x for UPS. UPS pays more today, $700 a year on $10,000 against $630 for Enterprise. Its third-quarter report will show whether it can reach its expected $5.5 billion of free cash flow.
Four blue chip companies, UPS, Pfizer, Kraft Heinz, and Ford, may struggle to sustain their dividends, according to an analysis of their earnings, cash flow, and debt. UPS yields 7.02% and pays out about 121% of its GAAP earnings. Pfizer yields 6.10%, with a GAAP payout ratio of about 226%; its 2025 free cash flow of $9.076 billion fell short of $9.771 billion in dividends. Kraft Heinz yields 6.82%, but its trailing GAAP earnings per share are −$2.88 after $7.4 billion in impairments. Ford yields 4.98% after an $8.162 billion loss in 2025, and its debt-to-equity ratio is 4.66. All four companies say their payouts are safe, and each points to adjusted earnings guidance that covers the dividend.
UPS plans to hire 100,000 seasonal workers for the 2026 holiday shipping period, continuing a two-year decline in temporary staffing. The figure is down from 110,000 in 2025 and 125,000 in 2024. The reduction follows broader workforce cuts at UPS, which announced plans to eliminate as many as 30,000 operational positions and close 24 facilities throughout 2026. The moves are part of a strategy to reduce Amazon volume and focus on more profitable shipment categories. UPS is expanding automated facilities in Denver, St. Paul, Syracuse and Portland to improve efficiency. The company introduced Protected Delivery, requiring recipients to provide a PIN before high-value packages are released. UPS beat second-quarter earnings expectations and raised its full-year revenue forecast to approximately $91.2 billion.
FedEx and UPS have introduced new security features to combat supply chain fraud and theft. UPS launched UPS Secure Commerce, combining existing insurance, tracking, and AI-powered fraud detection tools. The service helps e-commerce merchants identify fraud during checkout and manage post-purchase risks. E-commerce sales are projected to reach $6.88 trillion this year, with 3.2% lost to fraud, according to the Merchant Risk Council. Last year, UPS Capital insured 62 million packages and paid $132 million in claims. FedEx introduced Authenticated Delivery, which uses QR code verification to ensure packages reach only authorised recipients. The service targets high-value shipments like luxury goods and electronics. Both companies aim to reduce fraud, theft, and misdelivery whilst improving customer trust and operational efficiency for merchants.