Full-Time
Application Support Analyst
Posted on 7/21/2025
GENEX
501-1,000 employees
Cooperative cattle genetics and reproductive services
Compensation Overview
CA$74k/yr
Calgary, AB, Canada
In Person
Canada Citizenship Required
 Customer Experience & Support (2) |
|---|
| , |
- 5+ years professional application analysis experience
- Bilingual (English and Spanish) desired
- Ability to follow established processes and escalate issues appropriately
- Excellent verbal and written communication skills for technical and non-technical audiences
- Experience authoring user documentation and training materials
- Familiarity with IT ticketing systems and incident management best practices
- 5+ years of experience in JD Edwards
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Manage incidents
- Bilingual (English and Spanish) desired
GENEX is a cooperative that provides cattle genetics and reproductive solutions to farmers and ranchers. It sells semen and embryos from genetically superior sires and offers related services such as reproductive consulting, artificial insemination training, and herd management products, creating a full suite of genetic and reproductive options for beef and dairy herds. The company’s products work by using top-quality genetics through semen and embryo sales complemented by hands-on services that support breeding programs and herd performance. Unlike many suppliers, GENEX is owned and governed by its farmer-members, aligning its activities with member needs and enabling a portion of profits to be returned to members. Its goal is to improve herd efficiency and profitability by focusing on economically important traits like milk production, feed efficiency, and disease resistance while expanding access to these genetics globally.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Shawano, Wisconsin
Founded
1996
Simplify's Take
What believers are saying
- GenChoice™ sexed semen maximizes heifer calves amid high replacement costs.
- GENEX Beef App simplifies breeding with up-to-date genetic data.
- Guaranteed buyers in FeedWise™ ensure profitability for terminal calves.
What critics are saying
- ABS Global's genomic testing erodes 50–70% market share in 12–24 months.
- STgenetics undercuts FeedWise™ with cheaper hybrid vigor in 6–12 months.
- Semex's index drives defection with 15% higher milk yield in 18–36 months.
What makes GENEX unique
- Cooperative owned by farmer-members aligns efforts with herd improvement needs.
- ICC™ index from 2014 targets problem-free, high-profit dairy animals.
- FeedWise™ program uses Leachman Stabilizer™ for superior beef-on-dairy crosses.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Medical, Dental, Vision Insurance
Health Savings Account/Flexible Spending Account
401(k) Company Match
Company paid Life Insurance
Short- and Long-Term Disability
EAP Program
Company News
“GENEX chose to partner with Nedap because they offer the most accurate, complete and reliable activity monitoring solution in the market,” says May.