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Career TEAM

Workforce development consulting with government software

Director of Workforce Transformation

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • A Bachelor's degree or higher and more than five years of experience in workforce development.
  • Experience with workforce services across multiple levels, ideally across boards, regions, or states, providing a ground-up understanding of service delivery.
  • Experience collaborating with state and local workforce boards, managing regional differences, and navigating complex, locally specific requirements.
  • At least five years of specific knowledge in WIOA, TANF, SNAP, and other workforce-related contracts or programs.
  • Confidence challenging assumptions and translating technology capabilities into practical, jargon-free customer solutions.
  • At least five years of advanced project management experience, including managing multiple complex initiatives and transitioning between state-level leaders and frontline staff.
  • Critical-thinking, research, accuracy, time-management, organizational, verbal-communication, and written-communication abilities; comfort working through complex transformation work under pressure.
  • Confidentiality, sensitivity, and tact.

Responsibilities

  • Partner with state leaders and local workforce boards to examine current workflows, identify bottlenecks and outdated processes, and design improved service models.
  • Lead investigative sessions to assess existing processes and develop a vision for improving customer service.
  • Translate customer needs into system configurations, and help customers configure and launch tools that address operational challenges.
  • Convert workforce directives, including referral processes, case management, programmatic financial tracking, and labor exchange requirements, into clear technical process flows in Career Edge.
  • Guide workforce boards beyond basic adoption of the platform so they can use it effectively to improve services.

Desired Qualifications

  • Experience with workforce services across multiple levels, ideally across boards, regions, or states.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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