Senior Customer Project Manager
Neura Robotics
Senior Customer Project Manager
Neura Robotics
Cognitive robots with perception, manipulation, collaboration
We are looking for an experienced Senior Customer Project Manager (m/f/d) to support our enterprise customers and partners in the successful implementation and continuous development of our robotics solutions.
In this role, you will serve as the primary point of contact between our customers and our internal Engineering, Product Development, and Sales teams. You will manage customer projects from planning through successful delivery, foster trusted partnerships, and ensure that our solutions create tangible business value.
Lead complex customer projects and act as the primary point of contact for our enterprise customers.
Coordinate collaboration between customers, our NeuraGyms, and internal Engineering, Software Development, AI, and Sales teams.
Plan and manage project timelines, budgets, and risks, ensuring successful implementation both within our NeuraGyms and at customer or partner sites.
Communicate transparently with technical and executive stakeholders across multiple locations, facilitating workshops and project alignment meetings.
Proactively identify opportunities and challenges, working closely with customers, partners, and internal teams to develop effective solutions.
Support the growth of existing customer relationships and collaborate closely with Sales to identify and develop additional business opportunities.
Bachelor's or Master's degree in Engineering, Business, or a related field.
Several years of experience in Project Management, Customer Success, Technical Account Management, or Consulting.
Proven experience managing complex enterprise customer engagements and navigating demanding stakeholder environments.
Excellent communication and presentation skills, with confidence interacting with executive-level stakeholders.
Strong technical understanding of Robotics and Artificial Intelligence, with the ability to translate customer requirements into successful cross-functional execution.
A structured, organized, and customer-focused working style with strong collaboration skills.
Experience in robotics (software and AI), automation, or a comparable technology environment is considered a strong advantage.
Familiarity with established project management methodologies such as Agile, Scrum, PMP, PRINCE2, or similar frameworks is desirable.
Cognitive robots with perception, manipulation, collaboration
Neura Robotics builds cognitive robots for industrial and service settings, combining perception, manipulation, and human collaboration. It develops both the hardware and the software stack for Physical AI, creating robot platforms like MAiRA, MAV, LARA and MiPA along with training infrastructure. The system works by integrating sensing, decision-making, and manipulation capabilities on a hardware-software stack that can be deployed in large-scale production, with the company planning robots fleets and NEURA Gyms for ongoing training and improvement. What sets Neura Robotics apart is its end-to-end approach to Physical AI, including a focus on mass production, an established global deployment plan, and a broad ecosystem of strategic backers and partners that support scaling and international expansion. The goal is to enable worldwide deployment of its robot platforms and associated training infrastructure, turning physical AI into widely available industrial and service automation.
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