Quality Auditing Specialist

Skill required: Banking Services - Core Banking
Designation: Quality Auditing Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.
What are we looking for? Research, analyze, and review internal processes, and regulatory information, and utilize tools to deliver accurate reviews of critical Back Office functions ? Assess internal processes and make recommendations to streamline procedures to reduce risk and align with regulatory requirements ? Effectively document, report, and communicate audit findings and recommendations across multiple lines of business ? Identify opportunities for process improvement by conducting root cause testing of all compliance and business processes ? Collaborate and consult with leaders and executive management ? Review and analyze complaint data to gauge negative customer impact points within a process ? Assist the Quality Assurance program with risk-related activities- including but not limited to Dispute Arbitration, training, and scorecard development Proficient to expert-level understanding of Regulatory compliance parameters (Specifically pointed towards Reg E and Z) ? Experience in Business Operations, Quality Assurance, Leadership, or equivalent experience/training ? 1-3 years of experience in Audit, Quality, or Regulatory oversight review ? Understanding of Quality metrics ? Experience with both Google Suite and Microsoft Excel ? Ability to work independently and as part of a team ? Polished written and oral communication skills ? Strong analytical skills ? Organizational skills with the ability to prioritize and meet deadlines ? Ability to work in a fast-paced and rapid growth environment with constantly evolving practices ? Flexibility to adjust personal schedule to ensure adequate coverage is provided ? Strong analytical skills
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.