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Panera Bread

Fast-casual bakery, catering, delivery

General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeWilton, NY, USAIn-person

About the Job

Requirements

  • The candidate must be at least 18 years old.
  • Three or more years of restaurant General Manager experience is preferred.
  • The candidate must hold ServSafe certification or be able to obtain it.
  • The candidate must demonstrate business acumen and the ability to drive positive results.
  • The candidate must be able to run shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
  • The candidate must be available for flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
  • The candidate must pass a background check as a condition of a job offer.
  • The candidate must be able to lift, carry, push, or pull objects weighing 25 pounds.
  • The candidate must be able to stand and walk for up to six hours.
  • The candidate must be able to clearly communicate and quickly understand guests’ and associates’ directions in a loud environment.
  • The candidate must demonstrate Panera’s Guiding Values and Behaviors, including taking initiative, working as a team, learning and growing, finding solutions, and seeing the best in others.

Responsibilities

  • Lead the bakery-cafe team, including planning and managing staffing needs, scheduling, people and career development, performance management, training, and succession planning.
  • Hire, onboard, and train new team members, and motivate and engage the team.
  • Manage team performance to ensure the bakery-cafe meets its goals, operational and quality standards, and guest service expectations.
  • Develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
  • Follow operational procedures to execute company strategies and initiatives.
  • Ensure guests are satisfied with the quality of food, service, and staff.
  • Build relationships that lead to long-term, loyal guests.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Maintain the bakery-cafe’s overall costs and inventory.
  • Help build a culture of warmth, belonging, growth, and trust.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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